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ringback-error message

Jan01
I Plan to Stick Around

I keep getting error: 100 when trying to unsubscribe to the ringback plan ($1) that apparently came with my plan. I do not want ringbacks. What should I do? Please and thank you for any help. I won't be able to check back until tomorrow afternoon when I get back from work.

 

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Re: ringback-error message

RogersJean
Retired Moderator
Retired Moderator

Hi Jan01,

 

The fastest way would be to call customer care at 1866-931-3282 and have them remove it.

 

You may also want to speak with our Rogers.com support (E-care) at 1-877-343-5745 if Rogers.com is giving you some issues.

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2 REPLIES 2

Re: ringback-error message

RogersJean
Retired Moderator
Retired Moderator

Hi Jan01,

 

The fastest way would be to call customer care at 1866-931-3282 and have them remove it.

 

You may also want to speak with our Rogers.com support (E-care) at 1-877-343-5745 if Rogers.com is giving you some issues.

Re: ringback-error message

Jan01
I Plan to Stick Around

Thank you! I will definately give that number a call.

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