Just finished putting a used DPC3825 in.
Firmware was: dpc3825-v302r125533-111108a-ROG (i.e. the Rogers customized version mentioned in this topic)
Reset to defaults by doing the 30-30-30 described in other posts (reset button pushed for 30 seconds....)
Hope this helps.
Thanks for the information:
The user name for my DPC3825 is: cusadmin
and the password is: password
(all lower case)
That is the default for ALL of the rogers gateways, when first installed.its HIGHLY recomended to change the password imediately, just as a security precaution.