I have a Samsung Galaxy S III with data plan from Rogers. I recently got a NFC enabled SIM card (with "Suretap" and "mobiXpress" written on it). My NFC function is ON and I downloaded the CIBC Mobile Payment app. I have a compatible CIBC credit card. When I start the payment app, it says :
"Sorry, we are unable to confirm your SIM is working correctly", as if I didn't have NFC SIM card.
I can only click on "Learn More" that gets me to a web page explaining the requirements.
I called CIBC and they have not clue. They told me to call Rogers. They still tried to send to my phone the credit card data but it failed (Wi-Fi was off for that). I then called Rogers and they opened a "case" but I don't have any news from the customer service.
I tried uninstall the app, then remove battery, then reinstall the app. No success.
The only thing I didn't try is to factory reset my phone, which I may try today. Anybody has the same problem?
Just to confirm your Samsung S III device is locked to Rogers, correct?
Yes. I have it since summer 2012 and got it directly from Rogers. It is not an unlocked phone.
What issues would unlocking the S 3 present witrh regards to Sim card problems ?? I unlocked my S 3 and i get nothing but sim card error messages.
I also tried to factory reset the phone. Still not working... Maybe it's a problem with my S3.
You can see in the comments for the app in the Playstore very few people have been able to get this to work:
You can call Rogers back if you don't get a text message about the case they opened after 3 days. You'll have to ask for the Suretap support department - ask the agent to enter 'suretap' in their phone transfer system to see the extension.
I've had my unlocked Rogers S3 now for almost a year and haven't had one SIM error and I'm a heavy power user!!!!
PS ... I always used to watch the Super friends Skype each other when I was a kid - now with my S3 I feel like I'm part of the Super friends!