prepaid rogers card

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I Plan to Stick Around
Posts: 20

prepaid rogers card

does anyone know how to get a prepaid rogers credit card?

 

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Moderator
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Posts: 2,258

Re: prepaid rogers card

Good evening @mike555,

 

If I understand correctly, you are currently at the first step of the registration process and you are attempting to enter your 10-digit wireless telephone number and you are already getting an error message?

 

Just to make sure you got all of the requirements for this to be entirely functional, here is a recap of what you need :

 

A Rogers device that can use suretap   

      suretap LTE SIM card
 

                     The suretap wallet app 

 

    Add a payment card

  • Lastly, add any eligible payment card to your suretap wallet and you’re good to go!

 

I was aware of an issue causing users to not be able to enter their PIN. However, it is the first time that I hear of someone not going through the mobile number step. I know that for a lot of them, deleting the app and reinstalling it made the registration process easier.

 

Let us know how it goes !

 

RogersMaude

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Retired Moderator
Retired Moderator
Posts: 271

Re: prepaid rogers card

Hi @mike555,

 

Thanks for reaching out to us.  To assist you further I just want to clarify if you are referring to our Rogers Platinum Mastercard or the Rogers Pre-Paid Mastercard which is used with our suretap Wallet App?

 

Do you have a suretap compatible wireless device and suretap SIM card already?

 

@RogersGabrielle

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I Plan to Stick Around
Posts: 20

Re: prepaid rogers card

yes i have a compatible device and the proper sim card
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Retired Moderator
Retired Moderator
Posts: 271

Re: prepaid rogers card

Thanks for confirming that @mike555.

 

To apply for your Rogers Prepaid Mastercard please click here and register as a new user.

 

Additionally, you may find this link useful. It contains typical FAQ's for the suretap Wallet.


Let us know if you need further assistance!

 

@RogersGabrielle

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I Plan to Stick Around
Posts: 20

Re: prepaid rogers card

asks for mobile number but when i enter my number it says its invalid
Highlighted
Moderator
Moderator
Posts: 2,258

Re: prepaid rogers card

Good evening @mike555,

 

If I understand correctly, you are currently at the first step of the registration process and you are attempting to enter your 10-digit wireless telephone number and you are already getting an error message?

 

Just to make sure you got all of the requirements for this to be entirely functional, here is a recap of what you need :

 

A Rogers device that can use suretap   

      suretap LTE SIM card
 

                     The suretap wallet app 

 

    Add a payment card

  • Lastly, add any eligible payment card to your suretap wallet and you’re good to go!

 

I was aware of an issue causing users to not be able to enter their PIN. However, it is the first time that I hear of someone not going through the mobile number step. I know that for a lot of them, deleting the app and reinstalling it made the registration process easier.

 

Let us know how it goes !

 

RogersMaude

View solution in original post

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I Plan to Stick Around
Posts: 20

Re: prepaid rogers card

had to force stop it twice...now its going on the your almost done page....also was told i had to using my cell data instead of wifi....i have a 500mb limit and hope i don't use most of it up just to get this working.

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I Plan to Stick Around
Posts: 20

Re: prepaid rogers card

its now working
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Moderator
Moderator
Posts: 2,258

Re: prepaid rogers card

Amazing @mike555 Smiley Wink

 

Thank you so much for confirming that you were successfully able to register!

 

Take care and have a nice day -

 

RogersMaude