my guide & manage my pvr missing

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I Plan to Stick Around
Posts: 61

Re: my guide & manage my pvr missing

just to clarify - it's TELLING me that I can't record more than 2 shows at once - but since it's a Nextbox 3, I'm sure I can - maybe that message is left over from prior to the Nextbox 3 being released?

 

ETA:  I probably should have just tried this in the first place LOL  - I just scheduled 4 programs to record at the same time

 

so it looks like whoever fixed the rpvr forgot to remove that message

 

it's all good now Smiley Very Happy

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I'm a Senior Advisor
Posts: 3,619

Re: my guide & manage my pvr missing

Okay, the day and time has come, where is it that I can manage my PVR on RAPTV? I select My Profile at the top from the dropdown, but all I see is a bunch of icons for my channels, not even channel numbers. Why don't I see any way to manage my PVR or at least a schedule? Was this only rolled out to select area, or Nextboxes only?


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario
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I'm a Trusted Contributor
Posts: 519

Re: my guide & manage my pvr missing

@OLDYELLR

I am not sure why you are going to your profile. The Manage PVR function should be on the red bar near the top of the page as posted by @RogersStrick. For me, it shows up right beside Kids Zone. Clicking on Manage PVR opens a new window and the guide shows up. In the top left corner we can select which PVR we want to manage - one is a Nextbox 3 and the other is an owned 8300 PVR. (On ours, they are indentified by location in the house - basement and master bedroom.)

 

As an aside, I notice this Manage PVR function is identical to what was previously available on MyRogers instead of RAPTV. So why did it take 5 months to put it back if there was no change? I am bamboozled on this one!

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I Plan to Stick Around
Posts: 20

Re: my guide & manage my pvr missing

Well I'm glad at least some people can use the service again. I can see the guide, but I'm told STB Not Available and I can't record any programs and there is no choice to select my NextBox 3.0 in the drop down menus <sigh>
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I Plan to Stick Around
Posts: 18

Re: my guide & manage my pvr missing

Glad to see it back. Thanks Rogers, but.....

FINALLY !!!!!!!!!!!!!!!!!!!!!!!!!
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I'm a Senior Advisor
Posts: 984

Re: my guide & manage my pvr missing

So its just the old app in a new place.....and it took 6 months to get it there.

 

its still relativly unusable on a touch screen device, and it doesn't have half the features of the iApp...(remote control, watch live tv)


If only Apple users can get full functionality, then Rogers should be handing out iPads with their TV subscriptions.

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I'm a Senior Advisor
Posts: 2,154

Re: my guide & manage my pvr missing

For those who know me, my request to ban me so I had to stay out was never followed through on, so I am still here and have decided to stay for now.  I will try to moderate myself, and for those who know me if you see me going off the rail a bit (you probably know what I mean), just PM me.

 

On the topic of the live tv app on the PC, it is so nice to see it back.  I too am getting that message about recording only 2 shows, so I tried to record 4 shows, no problem at all.  I have a Nextbox 3.0 so I am going to guess that this message is getting pushed forward to all users irrespective of what types of box you have. 

 

And in case someone asks, yes, I see my Nextbox 3 as the chosen box, as it is the only one I have.  So just a bug someone missed when moving out the page.

 

It would be nice though if there was the home version of the app so that we can watch live tv as we do on the home version on an android tablet.

 

Otherwise, very glad to see it.

 

Bruce

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I Plan to Stick Around
Posts: 9

Re: my guide & manage my pvr missing

Ok so I can get in but it won't connect to my pvr.

 

COMMUNICATION ERROR: Your digital box is currently unavailable, please try again later (921).

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Moderator
Moderator
Posts: 1,757

Re: my guide & manage my pvr missing

 

Hello, @Hiro11

 

Thank you for posting the error message, have you tried rebooting your PVR yet? Let us know if you can manage your PVR after rebooting the PVR, Thank you.

 

Cheers,

RogersMoin

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I Plan to Stick Around
Posts: 20

Re: my guide & manage my pvr missing

You are not alone. See my previous post.