mute text being shown when watching cable

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pmcsplaza
I'm a Trusted Contributor
Posts: 557

Re: mute text being shown when watching cable

LOL, and now that I have re-read it I realise that's what you said.  That's good and glad you are OK.

 

All the best 😉

Peter
Toronto
Teo4
I Plan to Stick Around
Posts: 25

Re: mute text being shown when watching cable

You made the correct suggestion Peter:


@pmcsplaza wrote:

Well it stuck for me OK through any changes made afterwards and as this post was first made months ago I'm on a different box now so can't really help you.  Best contact Technical Support at Rogers.


But since we are solving it ourselves, as I said, the back of the remote itself had the instructions:

1) Turn device on

2) Press device key (TV, DVD etc..)

3) Press and hold setup (LED blinks twice)

4) Press 9-3-1 ...

Now after that, I still would get a volume control in the top right where the MUTE message had been. I looked all around and found the original instructions from when we bought the remote and section C Program Your Rogers Remote said in the section "set your Rogers remote to control the volume:"

1 press the CBL button

2 press and hold SETUP until the CBL button flashes twice

3 press 9 - 9 - 3, the CBL button flashes twice

4 press the TV button. The CBL button will blink twice to confirm a valid selection

5 check your changes.. test..

6 if you see the digital set top box volume bar instead of your tb volume bar you were not successful, repeat from step 1

That's PRETTY MUCH what it says, anyway I'm a happy camper now and so happy I wanted to share the tips!

Teo

dhorner1
I've Been Around
Posts: 1

Re: mute text being shown when watching cable

That worked! Thank you. I have been trying everything for over an hour and this worked!

doo1
I've Been Around
Posts: 1

Re: mute text being shown when watching cable

My mute issue was identical to yours- thanks so much for sharing your solution ( I do not want to know how you figured that out). It corrected the problem immediately. Merry Xmas-