motorola razr droid not send text messages

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I've Been Around
Posts: 1

motorola razr droid not send text messages

Just bought a new motorola razr droid and i cant seem to send text me. i can receive them but cant send anything. Can anybody help?!

 

 

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I'm a Trusted Advisor
Posts: 32,063

Re: motorola razr droid not send text messages

Call tech support & tell them your problem. They are going to test out your connections & see if they work. They are going to ask you to turn the phone off & turn it back on. This seems to be the trick. The reset the networks on your account & this helps it out.

If this is not the issue then you need to ask them to send you a replacement & you send yours back once you receive the other one.

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I'm Here A Lot
Posts: 5

Re: motorola razr droid not send text messages

Call Rogers/tech support.  It might be a dud.  I think Rogers got a batch of lemons!

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I've Been Here Awhile
Posts: 3

Re: motorola razr droid not send text messages

I had that issue when I purchased mine, I contacted support, all they had me do is turn off the phone and turn it back on again. I don't know if they did anything on their side. But after it rebooted, all was good

Highlighted
I'm a Trusted Advisor
Posts: 32,063

Re: motorola razr droid not send text messages

Call tech support & tell them your problem. They are going to test out your connections & see if they work. They are going to ask you to turn the phone off & turn it back on. This seems to be the trick. The reset the networks on your account & this helps it out.

If this is not the issue then you need to ask them to send you a replacement & you send yours back once you receive the other one.

View solution in original post