jelly bean update for motorola xt910

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
I've Been Here Awhile
Posts: 2

jelly bean update for motorola xt910

hi all

i currently use a BB Z10, since launch. but its come to my attention that jelly bean came out this past summer for the razr xt910, being that is my old phone i fired it up tonight put my sim in and no update is there. on both device and motorola PC software, it says i'm up to date. is there any way to force the update?

 

thx guys

keith

 

***edited labels***

I'm a Trusted Advisor
Posts: 31,989

Re: jelly bean update for motorola xt910

Hello sherilop

There is no way to force a update unless you root the device and add a custom rom which has that update on it. Have you tried doing a factory reset on the phone and see if that will give u the update?
I've Been Here Awhile
Posts: 2

Re: jelly bean update for motorola xt910

thx for the reply, 

no i have not tried a reset. how is that done?

thx

I'm a Trusted Advisor
Posts: 31,989

Re: jelly bean update for motorola xt910

Hello sherilop

You need to go into your settings & it should be there. Try doing it & see if that will get the update!.