instant messaging on corby plus

[flower_petals]

i've been reading through the forums and people are having problems with the instant messaging.  in one of the threads a rep from rogers said they would update when the problem was solved.  mine is still having problems- what is the issue?  i use paygo.

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[RogersJean · Accepted solution]

Hi flower_petals,

Instant messaging should work on regular cellphones given you have the proper plan. If not try resetting the device or performing a master reset which should resolve the issue.

If you are on prepaid it is my understanding that instant messaging has been discontinued. For more details I recommend speaking with our customer care at 1-800-575-9090

[inkman66]

Actually, it's not discontinued...on the prepaid plans, you just have to access the messaging program from your rogers homepage using the browser on the phone.