iPhone 4S won't send picture texts to certain phones/providers after upgrade to iOS 6

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notsoblond
I've Been Here Awhile
Posts: 3

iPhone 4S won't send picture texts to certain phones/providers after upgrade to iOS 6

I noticed after upgrading my iPhone 4S to iOS 6 that I can no longer send picture texts to my husband, sister-in-law, and cousin.  All are MTS blackberry users.  I have no problem picture messaging to other iPhones -doesn't matter which provider- and successfully sent a picture text to a different cousin who is a Rogers blackberry user.

 

Thoughts?  Fixes?  It's annoying as heck.

 

****Edited Labels****

JDYoung
I Plan to Stick Around
Posts: 9

Re: iPhone 4S won't send picture texts to certain phones/providers after upgrade to iOS 6

I had the same problem, if I remember correctly. I think MMS turned off, you can send pictures to iphones through iMessage I bet and not regular texts
Meowmix
I'm a Trusted Advisor
Posts: 32,119

Re: iPhone 4S won't send picture texts to certain phones/providers after upgrade to iOS 6

Mine is working just fine sending a MMS from my iPhone 5 to her Blackberry on Rogers. Have you tried contacting Rogers & see what is going on? Maybe they can do a network reset on the phone & see if it works.

@JDYoung.

Blackberries do NOT have iMessager same with any other phone maker. Only iPhone's use that. So doing that is useless.
notsoblond
I've Been Here Awhile
Posts: 3

Re: iPhone 4S won't send picture texts to certain phones/providers after upgrade to iOS 6

My MMS is still turned on.  Not sure what the deal is but it's frustrating!

notsoblond
I've Been Here Awhile
Posts: 3

Re: iPhone 4S won't send picture texts to certain phones/providers after upgrade to iOS 6

I seem to be OK sending to a Rogers blackberry, though I've only tested one so far.  The 3 that I know I can NOT send to are definitely MTS blackberries.

 

I was going to get on live chat with Tech Support tonight but it appears to be down.  😕  I'll have to try calling tomorrow, sore throat tonight and don't feel like being on the phone.

 

Will a Network reset make me need to set everything up again??  It took me forever to set up the first time, being that I was completely clueless to anything Apple.  lol

Gdkitty
Resident Expert
Resident Expert
Posts: 14,331

Re: iPhone 4S won't send picture texts to certain phones/providers after upgrade to iOS 6

I dont remember where the thread was... but there was someone else, having a problem sending texts PERIOD from rogers to MTS.

 

Im wondering if this is something between the two companies PERIOD..