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iPhone 4S on reservation

Targetsu
I Plan to Stick Around

When will the iPhone 4S be available on the Rogers online reservation system?

 

Thanks

 

-Paul

 

***edited labels***

1,518 REPLIES 1,518

Re: iPhone 4S on reservation

Meowmix
I'm a Trusted Advisor
If you read it, it will tell you to Reserve one AFTER 9pm each night.

Re: iPhone 4S on reservation

GT2QQ0
I'm Here A Lot

You have to jump online at 9:00PM when they release the stock for the next day.  The server is usually pretty busy at that time and they go VERY fast!

Re: iPhone 4S on reservation

doc_colton
I Plan to Stick Around

I called Rogers and asked if I could get a hardware upgrade on my corporate plan through a reserved iphone with Apple and they said they didn't see any problem but suggested I call Apple.  I called the Apple Store in the Eaton Centre and they said no problem, they would make a couple of phone calls and I'm good to go.   The Apple Store also said they had several black 16GB 4s' available that were meant for non-reservation clients and if I hurried down I could get one.  I didn't have a chance to go this morning but that seems strange.  They obviously do not release all available phones for reservation and maintain some stock for "walk-in" clients.

 

Re: iPhone 4S on reservation

astanisl
I've Been Here Awhile

I suggest using Google Chrome or Safari when trying to reserve via apple.ca.  I find those browsers to be the most responsive.  Also, preselect your province and pick up location, as soon as its 9 PM hit the next button.  Good luck!

Re: iPhone 4S on reservation

@ doc_colton

I am also a corporate client who is wondering the same thing...Do you have to call and cancel the reservation with rogers? Does the 40$ get credited to your account?

Re: iPhone 4S on reservation

cg4820
I've Been Around

I've been "in progress" for a 32gb black since Oct 20.  Today I went to the mall, walked up to the Wireless Wave kiosk, and within 10 minutes was walking away with my activated and ready to go phone.  They had plenty of each size.  This was at West Edmonton Mall.

Re: iPhone 4S on reservation

GT2QQ0
I'm Here A Lot

FOUND a BLACK 32GB if anyone is interested!!

 

Location: Rogers Plus at Parliament and Dundas.

 

Just called (5:45pm) and they have one available from a cancelled reservation.

 

Thought I'd help out some fellow members...

 

Good luck..

 

Rogers Plus
329 Parliament St
Toronto, ON M5A 2Z3
(416) 916-6599

Re: iPhone 4S on reservation

TripleTTTT
I Plan to Stick Around

I've been "In Progress" since October 24, looks like I'm in for along wait.  I wasn't aware Apple couldn't upgrade Corporate plan, saves me the hassle of trying to reserve one online.  Rogers custome support people are monkeys who like to point the finger to someone else.  When I called in to inquiry I got passed around to different deparments than back to the rogershelp.com agent than back to the store who told I had to the call centre..Monkeys!!  Can I ask for discounts or compensation from Retentions for the added stress?


@okiedokie wrote:

The Apple store cannot do business upgrades,  tried that no luck, it is personal upgrades and new personal activaions at the apple store 

 

ps I have been in progress for a 32G Black since Oct 24th in Ontario waiting for it to be shipped to a store in Oakville Ont, 

 

If you have a personal line that is up for a hardware upgrade you can try the Apple store I had tried there and did have luck reserving only having to cancel as they cannot do corp emp plans or business plans,

 

My patince is running really thin on this they should never show in progress until they are putting it in a box gives people false hope.  Having a wait list number is a much better way at least you know how many people are ahead of you, 

 

 


 

Re: iPhone 4S on reservation

okiedokie
I Plan to Stick Around

Still waiting in two more days it will be two weeks (10 business days) in progress,  well personally I would rather have a number saying where I am in the queue,  

 

I was 1044 when I went to in progress that means there are more than 1044 folks like myself for a 32G black that are waiting.  That was my number in the wait list when it went in progress. 

 

So that as is only 100 phones per province,

 

With at 450 Rogers Retail Stores in Canada that is 2.32 iPhones per store and given I have been waiting just over 7 business days we will say one week for simple math they are potentially sending less than 2.23 phones per week to the stores,  now we all know that you can reserve it to go to a non corporate store as well so that means more stores, and potentially less phones per store.   Ok I think I have over thought this,  given there are 3 models it is maybe 7 phones per store per week!  

They are doing new activations, first they wont admit it but that is what they are doing,  more revenue on new activations,  

 

The Mercedez dealership down the street sells more E Class cars per week than this ! 

 

On the Apple reservation thing  you can get on there and keep trying you can get a reservation you just have to keep trying even when it says time out try again it will eventually get you in just ensure to have your apple id ready,  This is the same one you would use for itunes or the app store.  Try a store a little farther from the major centres if possible,  Burlington Ontario has been decent for stock where the Eaton Centre in Toronto has been impossible. They are doing it every night after 9pm so if you are eligible for a personal upgrade that is the way to go.  Myself I have to wait,  sadly the blackberry keyboard died today,  I can voice dial at least but no more texting,  no more BBM,  thank you Rogers for your consideration eventually my phone will arrive and I will be somewhat happy but at the same time have an opinion of the Rogers service that will be forever tarnished,  a communications company that is not even keeping there own staff up to date,  I will put money on it they outsourced the distribution to another company and that is why they have limited info,  

 

Re: iPhone 4S on reservation

okiedokie
I Plan to Stick Around

One more thing once you go into progress there are no more email updates until they email you to tell you the phone has been sent,  ...... hopefully to the right store......

 

No one in customer dis-service knew that,  (note I am not using care or service ) was in a Rogers Store today just as a mystery shopper and well they said no one really knows what is going on except a lot of people are cancelling.  Apparenenly now Bell and Telus are giving a $150 bonus to move your number over from Rogers, cant confirm that but worth a look. 

 

Sadly I cannot leave and can only hope my BB voice dialing hangs in there ! 

 

 

Re: iPhone 4S on reservation

boblawbla
I've Been Here Awhile

Update: After complaining on here last night that I'd been "In Progress" for over a week, I got the email this morning saying that my black 64GB iPhone 4S was shipped to my local store.

 

When I clicked on the tracking number the tracking info told me that "Derik" signed for it at the "front desk" in Concord, ON, a few hours after the email was sent. Problem is: I'm in BC.

 

After much hassle trying to get a straight answer out of everyone, I was told that Concord is where the distribution facility is and that I should still get my phone early next week, and my local store will call and tell me when it gets in.

 

This kind of makes sense, but I'd really love a tracking number for the shipment from ON to BC, and nobody seems to be able to provide that.

 

So I guess I just sit and wait and hope until next week. This whole process has been a real drag.

Re: iPhone 4S on reservation

crx-mike
I've Been Around

Just wanted to share my story, since this thread has been very informative to me.  

 

I reserved a black 32gb on Oct. 31.  I was about 8xx in line.  I had no clue how long of a wait to expect, the sales rep told me "...a couple days".  After reading this thread I realized what kind of wait i was in for.  I figured I should take matters into my own hands.

 

My first call was to the local Best Buy Mobile.  Sure enough they had a couple black 32gb on rogers in stock.  Rushed over to the store, got setup and activated.  They honoured my upgrade price and Rogers rebate.  

 

The phones are out there... You just need to put a little effort into looking.  To me, the effort was worth not having to wait weeks for the phone.   

Re: iPhone 4S on reservation

Jun
I Plan to Stick Around

@ crx-mike 

 

Thanks for sharing! 😄  Im sure that info will help other people on here. 

Re: iPhone 4S on reservation

leethc
I Plan to Stick Around

@doc_colton

 

I am also reserve mine through Business reservation system and of course still waiting ( 3 weeks now). Just wondering are you able to do the hardware upgrade at the Apple store as you mention it yesterday?

Re: iPhone 4S on reservation

doc_colton
I Plan to Stick Around

Sorry leethc, I can't say for sure, I'm only going by what Rogers and the nice girl at the Apple Store told me on the phone as I haven't tried yet.  The girl from Apple said it would be no problem doing a hardware upgrade on a corporate plan on a phone you got from them.

Re: iPhone 4S on reservation

jay202392
I Plan to Stick Around

I called 2 Best buy mobile stores.  They had no Rogers phones but lots of Bell iphones.. one store had 7 32GB ones. haha. not sure what that says about bell and rogers.

Re: iPhone 4S on reservation

So if I have a personal wireless line that is up for a hardware upgrade with Rogers, I can reserve one tonight online through Apple.ca and they can price out and upgrade my current phone for me at the Apple store?  I am on the Rogers Reservation list at number 2095 for a 16GB Black iPhone 4s but after reading all of these comments about how slow it is, I wouldnt mind cancelling my Rogers Reservation if I can get it the next day through Apple.  Thank you for your help!

Re: iPhone 4S on reservation

Meowmix
I'm a Trusted Advisor
Yes you can do it at Apple & get it the next day.

Re: iPhone 4S on reservation

vdeleo
I Plan to Stick Around

Today makes 14 days that I have been In Progress for a black 32g.

Re: iPhone 4S on reservation

jay202392
I Plan to Stick Around
17 days here... that's why i've started to look elsewhere for a phone.

Re: iPhone 4S on reservation

If i reserve through apple.ca when i pick up the phone will i have to pay out the upgrade price of $159 immediatley or will it be tacked on to my rogers bill?