just curious if anyone else has had this happen to them...
my 64gb black 4s was in progress for about 9 days, but it was noted as shipped yesterday. i got the tracking number and it says it left concord, ON and was sent to kingston. the latest status says that it has been delivered...in kingston. i am in toronto. is there a processing thing in kingston that it gets sent to before it goes back to toronto, or did the process get messed up?
Reserved a black 32g on October 9th.
Started at #4111.
Went "In Progress" October 20th.
Still "In Progress".
I am so happy with Rogers.
I want to di the reservation for me and for my husband. but rogers keep on passing me to another rogers? Please help me how to make the reservation online???
Finally got "shipped" status. Was sent an incorrect tracking number by rogers and now im being told we dont know...we cant find it...blah blha blah UPS says rogers messed up so I call rogers back and get absolutley 0 help. Customer service line for their tracking department is very rude aswell. Where can I find this number! lol
What's great is that the iphone 4s is launching in 15 new countries on November 11. Now Rogers may get even less shipped to them.... this just gets worse.
Wow, that REALLY sucks! I hope you are not going to have to go through the pre-ordering process again.
i called customer service re: the shipped phone this morning. they told me i had to go into the store to see what was going on. the store told me i was SOL - they didn't know why the phone was in kingston, nor which store it was at in kingston. i was told i can no longer use the online reservation system and i was unable to reserve a phone in store. they just told me to go to stores and keep checking though that would take a while because i was looking for a 64gb black phone.
i left and called customer service again...they were less than helpful. they put me through to the shipping dept - also less than helpful. i was sent back to customer service and i asked to speak to customer retention. within 5 minutes i had a 64gb black 4s reserved set up to ship directly to my home address. hopefully the problem is solved.