iPhone 4S frequent no signal

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I've Been Around
Posts: 1

iPhone 4S frequent no signal

Hello all,

 

I am regularly plagued with the problem of completely losing signal on the 4S, even during times when there should be bars. If I go into the settings and manually select Rogers as my carrier, instead of having carrier selection set to automatic, it'll reconnect and I have bars. If I then go back to automatic, it continues to work fine until the problem reoccurs sometime later.

 

This is annoying and frustrating. Reading on the Internet it seems iOS 5.01 caused a similar problem for some people, but I'm not sure that this is the same thing. Any suggestions?

 

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Rogers Employee
Rogers Employee
Posts: 268

Re: iPhone 4S frequent no signal

Before going to the store there are some steps that would probably need to be done before confirming that the issue is a physical one. These things would include

 

1.) Reset Network Settings (Settings > General > Reset > Reset Network Settings. Only lose Saved Wifi-Passwords)

2.) Make sure your device is up to date (5.1)

3.) Restore the device through iTunes (Could be a software issue which this would resolve)

 

I would suggest trying these things first of all to prevent a repeat trip to the store.

 

Hope this helps,

Cheers!

View solution in original post


All Replies
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I Plan to Stick Around
Posts: 47

Re: iPhone 4S frequent no signal

Take the phone to any Apple store for technician check it out.They will swap u the new phone if the cant fix it.

Rogers Employee
Rogers Employee
Posts: 268

Re: iPhone 4S frequent no signal

Before going to the store there are some steps that would probably need to be done before confirming that the issue is a physical one. These things would include

 

1.) Reset Network Settings (Settings > General > Reset > Reset Network Settings. Only lose Saved Wifi-Passwords)

2.) Make sure your device is up to date (5.1)

3.) Restore the device through iTunes (Could be a software issue which this would resolve)

 

I would suggest trying these things first of all to prevent a repeat trip to the store.

 

Hope this helps,

Cheers!

View solution in original post