I just checked my status on my reservation of the White 32GB iPhone 4S, and I've moved BACKWARDS this week.
On Tuesday I was #111, Wednesday I was #115, and today I am #114. What happened? Has anyone else experienced this?
Rogers, I wouldn't mind someone explaining to me what happened!
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Not only the lack of transparency, but the conflicting information that each customer service agent presents. This all makes for a whole new category of horrible customer relations. I officially deem this "Rogers" level customer service. When you think of good customer service, you may think Apple, or Zappos, and the polar opposite of that would be Rogers from what I've experienced.
I also ordered the white 32GB model. On the 22nd, when I placed my order, I was 400, but monday came, and it dropped to 105, and Im assuming due to cancelled reservations, i've been dropping down a little, and as of right now, I am 97. So no troubles here.
I dont know why your # is getting bumped up, but once tomorrow hits, I think you will become "in progress".
Although if you can spare the time, I would suggest trying to reserve on the apple.ca site. If you get a reservation, you pick it up tomorrow.
I've already bought 2 iPhone 4S's for the family unlocked from Apple, I haven't used my hardware upgrade for a couple of years now, so I just want to get it out of the way. The thing is, I reserved before you did @jun, but my number is higher (I reserved on the 13th of October). This is why I'm outraged, the reservation system makes no sense. I started around 128, and am now 114, since October 13th. Also I've been "in progress" since the 17th, and no change aside from my place moving backwards.