iPhone 4S: Battery Will Not Charge

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I've Been Here Awhile
Posts: 2

iPhone 4S: Battery Will Not Charge

Hi,

 

I bought an iphone 4s with a contract from rogers two months ago,but the battery cannot  charge now. Can I change one from rogers for free? Thanks.

 

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Resident Expert
Resident Expert
Posts: 14,000

Re: iPhone 4S: Battery Will Not Charge

If you only bought it 2 months ago from rogers, it will be likely out of the straight exchange timeframe.

But it will still be under warranty.  If you take it into a rogers store location, at min they should be able to send it out for repair (they may even have a loaner phone for you)

 

*** UPDATE ***

 

Hello everyone,

 

For future reference:

 

You also have the option for an Advanced Exchange, where for $35 Rogers will send out an exact model, however it will be a refurbished/refreshed model within 3-5 Business Days.

 

Upon receiving of the phone you are required to return the device in question via a prepaid package that you will also receive.

 

Please note:

Your device will be tested for any physical damage and/or water damage and if any found the phone will be deemed defective, which voids the warranty and at that point you will be charged for the value of the phone.

 

Hope that helps.



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