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iPhone 4 locked to Rogers Carrier

matalkz
I've Been Here Awhile

Hello, i'm from Russia, and i bought iPhone 4 in Canada locked to Rogers Carrier. I just want to know if i can unlock it via a phone call to their support. Is it possible?

 

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Re: iPhone 4 locked to Rogers Carrier

Meowmix
I'm a Trusted Advisor

When you bought it, did you buy it outright from Rogers? or did you get it on a contract?


If you want Rogers to unlock it, you must meet certain criteria and you must pay $50. The criteria include:

1.No contract on phone remaining
2.your account is in good standing
3.phone is in your device history (if you bought it from them it already is)

 

 

*** UPDATE ***

 

Just a little update and for future reference:

 

You can still get your phone unlocked even if you are under contract provided you have had the phone active on your account for at least 90 days.

 

Hope that helps.

 

 

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Re: iPhone 4 locked to Rogers Carrier

Meowmix
I'm a Trusted Advisor

When you bought it, did you buy it outright from Rogers? or did you get it on a contract?


If you want Rogers to unlock it, you must meet certain criteria and you must pay $50. The criteria include:

1.No contract on phone remaining
2.your account is in good standing
3.phone is in your device history (if you bought it from them it already is)

 

 

*** UPDATE ***

 

Just a little update and for future reference:

 

You can still get your phone unlocked even if you are under contract provided you have had the phone active on your account for at least 90 days.

 

Hope that helps.

 

 

View solution in original post

Re: iPhone 4 locked to Rogers Carrier

matalkz
I've Been Here Awhile
I got it from hands, in Canada, and i don't know where it was bought. How do i know if it is in good standing? Is there any ways to get it to know?

Re: iPhone 4 locked to Rogers Carrier

Meowmix
I'm a Trusted Advisor
Sadly Rogers will not unlock it for you seeing as you are not the first owner of the phone and the phone is in Russian and not in Canada for it to be on a account with Rogers. The only way to get Rogers to unlock it is having the original person who bought the phone and have them call Rogers to unlocm it. The best thing to do is jailbreak the iPhone 4 and unlock like that.

Re: iPhone 4 locked to Rogers Carrier

matalkz
I've Been Here Awhile
Thanks for your help!

Re: iPhone 4 locked to Rogers Carrier

amohov
I've Been Around

iphone 4 unlock ?

Re: iPhone 4 locked to Rogers Carrier

Meowmix
I'm a Trusted Advisor
Please Delete the IMEI number seeing as anyone can track the phone with that..

Also like i said. Please read the above post.

Re: iPhone 4 locked to Rogers Carrier

maconbx_nam
I've Been Here Awhile

Hi all,

 

My iphone 4 8GB that is bought by my uncle from rogers, And he send this to Viet Nam for me.

In order to purchase the unlock code, My uncle can contact to Rogers for unlocking my iphone? And the price is $50?

 

Thanks,

Re: iPhone 4 locked to Rogers Carrier

Meowmix
I'm a Trusted Advisor
He can but was it bought outright? Also do you know if his contract with Rogers ended the 3 years on it? seeing as the iPhone 4 8GB was released in Oct 14th 2011 as well i really doubt he finished the 3 years but ask him if he bought it outright.

If he bought it with a contact the ONLY way for him to get the unlock code is ask Rogers many times but really doubt that would work. Here are the policies for the unlock code from Rogers:

1.No contract on phone remaining
2.your account is in good standing ( seeing as its your uncles i really hope its in a Good standing.)
3.phone is in your device history (if you bought it from them it already is)

If all this is fine, then Rogers will give him the unlock code BUT he needs the devices in order to do this seeing as they give him instructions on how to do it.

Re: iPhone 4 locked to Rogers Carrier

Alex632
I've Been Around
Hello!
My iphone 3GS 32GB that is bought (07.30.2009) from Rogers without plan and to lock Rogers Carier. I would like to unlock it
is it possible to do and how I can do it.

Re: iPhone 4 locked to Rogers Carrier

gabrielhooper
I've Been Around

I can confirm that rogers will also not unlock an iphone even if I the contract is transferred to someone else

and I longer am with them, basically you have a $500 paperweight or you have to by another plan through rogers.

Re: iPhone 4 locked to Rogers Carrier

Meowmix
I'm a Trusted Advisor
That is because anyone can transfer the line to someone else and claim they do not know them. Tansfering a line does not show you finished thr contract you had. All u did was give someone else the plan and and the contract.

Re: iPhone 4 locked to Rogers Carrier

Rigpig
I've Been Here Awhile

I feel this unlocking policy was a good thing for rogers to retain existing customers. I have been dealing rogers over the years and i am extremely dissatisfied with their customer service, but they are huge company an deal with thousands of calls every day so i see the reality of what it is.

I can confirm that rogers will unlock iphones but just a meowmix has stated certain conditions have to be met. They unlocked an iphone 3g for me and confirmed that another iphone 3g was whitelisted. I have a mature contract right now up for renewal in may 2012 some time. My account is in good standing. And the last condition is that there has to be no outstanding contract on the phone in question. I will try to get there unlocking department to unlock an iphone 4 that i just recently purchased off of kijiji but i have a feeling that this phone is tied to a contract. Maybe i can get apple to unlock it because i have a bill of sale.

 

 

 

Re: iPhone 4 locked to Rogers Carrier

Rigpig
I've Been Here Awhile

They did unlock an iphone 4 32g for me 2 days ago. I told them the situation (phone bought off kijiji, no idea of history of phone)

So i told him that this phone might be tied to a contract and that would be the only limiting factor that would not allow for unlocking

under their policy. He told me it has more to do with the how your account stands with rogers. And they did unlock it (via IMEI Whitelisting)

1. My contract with rogers is a mature 3 year contract. Up for renewal.

2. My account is in good standing. No outstanding balance.

 

 

Re: iPhone 4 locked to Rogers Carrier

RBajkin
I've Been Around

Hi, I'm Radomir from Serbia I boat iphone 4  from a guy who lived fyu mount's in Canada..

So the iPhone 4 is locked to Rogers carrier..

I traid everthing to unlock it, I'm wiling to pay for unlock.. 

So please help me.. 😕 

Sorry for bad English and thank's for understanding! 

Re: iPhone 4 locked to Rogers Carrier

Meowmix
I'm a Trusted Advisor
Rogers will NOT unlock your iPhone because the phone was not bought from a Rogers store & is not active on a Rogers account. Please read the many threads that are made about this & the help i & others have said.

Re: iPhone 4 locked to Rogers Carrier

thanh_nha862
I've Been Here Awhile

Im in VietNam and i need someone help to unlock my ip4 Roger Ca.i'm very sad for a long time to find way via Custumer Care.please help my phone.
please message

 

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Re: iPhone 4 locked to Rogers Carrier

Meowmix
I'm a Trusted Advisor
Rogers can not help you. As i am sure you can read threw the thread, that the phone will not be unlocked by Rogers because you never bought it straight from Rogers.

Re: iPhone 4 locked to Rogers Carrier

Techboy
I Plan to Stick Around

To those who have phones locked to Rogers who live overseas:  Just wanted to clarify something for you.  The issue at hand is that Rogers needs a reliable way to collect the $50 for the unlock.

 

If you want to unlock a phone, you need an account with Rogers and the phone needs to be off-contract.  Why?  Cause they need an account to bill the $50 to.

 

Options:

1) Sign up for a Rogers account.  You can sign up for 1 day and get pay as you go if you want.  You just need an account.  Phone in and pay $50 which will be billed to the account and you're good.  You do need Canadian ID or a Canadian SIN to get a Rogers account, which is probably a barrier in most of these cases.

 

2) Find somebody else with an account and get them to phone in for you.  Anybody with a Rogers account can unlock ANY iphone locked to Rogers as long as the contract is over and paid up, and they pay $50.

Re: iPhone 4 locked to Rogers Carrier

Techboy
I Plan to Stick Around

Forget to correct one other misconception:  You do not need to be the original owner of the phone.  You just need to have a Rogers account.  Rogers confirmed this for me a few minutes ago by phone.  However, if the contract originally attached to that phone is still active, or if the original owner cancelled early but never paid the ECF, then no dice.

Re: iPhone 4 locked to Rogers Carrier

jignesh
I've Been Here Awhile

ya only 50$ PAY AND USED TO ANY CARRIER 

 

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