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iPhone 4 locked to Rogers Carrier

matalkz
I've Been Here Awhile

Hello, i'm from Russia, and i bought iPhone 4 in Canada locked to Rogers Carrier. I just want to know if i can unlock it via a phone call to their support. Is it possible?

 

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Re: iPhone 4 locked to Rogers Carrier

Meowmix
I'm a Trusted Advisor

When you bought it, did you buy it outright from Rogers? or did you get it on a contract?


If you want Rogers to unlock it, you must meet certain criteria and you must pay $50. The criteria include:

1.No contract on phone remaining
2.your account is in good standing
3.phone is in your device history (if you bought it from them it already is)

 

 

*** UPDATE ***

 

Just a little update and for future reference:

 

You can still get your phone unlocked even if you are under contract provided you have had the phone active on your account for at least 90 days.

 

Hope that helps.

 

 

View solution in original post

60 REPLIES 60

Re: iPhone 4 locked to Rogers Carrier

Meowmix
I'm a Trusted Advisor

When you bought it, did you buy it outright from Rogers? or did you get it on a contract?


If you want Rogers to unlock it, you must meet certain criteria and you must pay $50. The criteria include:

1.No contract on phone remaining
2.your account is in good standing
3.phone is in your device history (if you bought it from them it already is)

 

 

*** UPDATE ***

 

Just a little update and for future reference:

 

You can still get your phone unlocked even if you are under contract provided you have had the phone active on your account for at least 90 days.

 

Hope that helps.

 

 

View solution in original post

Re: iPhone 4 locked to Rogers Carrier

matalkz
I've Been Here Awhile
I got it from hands, in Canada, and i don't know where it was bought. How do i know if it is in good standing? Is there any ways to get it to know?

Re: iPhone 4 locked to Rogers Carrier

Meowmix
I'm a Trusted Advisor
Sadly Rogers will not unlock it for you seeing as you are not the first owner of the phone and the phone is in Russian and not in Canada for it to be on a account with Rogers. The only way to get Rogers to unlock it is having the original person who bought the phone and have them call Rogers to unlocm it. The best thing to do is jailbreak the iPhone 4 and unlock like that.

Re: iPhone 4 locked to Rogers Carrier

matalkz
I've Been Here Awhile
Thanks for your help!
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