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iPad plan activation not working

I've Been Here Awhile

Hi, I have an iPad 2, 64GB and I just bought a Rogers SIM card that I just put in my iPad. I don't have any account with Rogers yet, but on their website, it tells that we can activate iPad 30 days data plans directly on the device. Unfortunately, when I go in settings, cellular data and then view account, the following message appears: ''Service temporarily unavailable. Sorry! Your request cannot be completed at this time. Please try again later.'' What should I do? Thank you.





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Re: iPad plan activation not working

Community Manager (Retired)
Community Manager (Retired)

Hello @Sam29 ,


Can you confirm where you see this?


All I can see are the Flex Rate Plans for Tablets here:

Re: iPad plan activation not working

I've Been Here Awhile

Re: iPad plan activation not working


Hi @Sam29 , Welcome to the community.


I can understand how this can be frustrating. Smiley Sad


I did some research and the iPad prepaid plan has expired. had a delay in the update. We apologize for this.


I know you stated you own this iPad. Have you considered our monthly plans?


One of the benefits from having a monthly plan is hassle free in terms of having to renew your account each month.


Hopefully you can consider this as a viable option. Smiley Happy


Thank you again!



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