iCamera 2 Rogers Firmware

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
Showing results for 
Search instead for 
Did you mean: 
I've Been Around
Posts: 1

iCamera 2 Rogers Firmware

Hi I bought 2 cameras and every time i try pairing the camera. The system does not recognize  them.  I connect them to my home router and found accessed the back end portal. I've read on other forums, I need a provider's firmware to make it work? 




***Edited Labels***

Posts: 1,346

Re: iCamera 2 Rogers Firmware

Hi @gillkiran1 and welcome to the Rogers Community Forums!


Do you currently have the Rogers Smart Home Monitoring system? If yes, then you may need to have a tech scheduled to complete the install as the cameras need to be connected to the SHM router. 


You can contact the Smart Home Monitoring tech support at 1 855 381-7840, available 24/7.