how to preserve pay as you go credit

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I've Been Here Awhile
Posts: 3

how to preserve pay as you go credit

Hi, I have a Rogers pay as you go line, with money in it, but it is expiring very soon.


Is there a way I can preserve the credits but I don't want this line anymore?


I also have Rogers Wireless lines - 4 of them.  Been with Rogers for 15yrs.


Can I transfer the credit to regular monthly phone instead?


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I'm a Trusted Advisor
Posts: 32,018

Re: how to preserve pay as you go credit

Hello dankgilam

Sadly No for both. When the credits expire, there is no way to save them and there is no way to transfer the credit on another monthly plan. This goes for all carriers that have Paygo.


Updated Solution


If you are switching your account from prepaid to postpaid, you will be able to transfer over your remaining balance on your prepaid account to your new postpaid account. 

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