I too found out (after I signed up for the package) that there is no way to assess your long distance usage. Honestly, there is no excuse for this... I hate to say it but I don't wonder if it is by design... making it easy to go over your limit and be charged for it (no small charge either).
A number of the people I work with are getting rid of their land lines and going with just their cell, with the ever increasing expense of my home phone and lack of options it is a thought. Aside from the long distance issue, the answering service has fewer options than the one I had 15 years ago (with another company that shall remain nameless).
My home phone charge just went up again, so I hope Rogers considers improving the service.
@izzkid : What Home Phone plan do you have? It sounds like you may need to change your plan, or, if you're talking long distance internationally, get one of the optional plans to minimize your costs.
I have unlimited US/Canada calls and pay very little for Home Phone as part of my bundle.
Click the Long Distance Tab to see sample charges.
Be aware that calls to cell phones are much higher than landline calls internationally...
There is currently no long distance usage option, so you'll need to keep track yourself.
Thank you for the quick response. I have the $10 LD package which provides 930 minutes. My wife consumes it all and goes over. Then gets charged $0.21/min which adds up quickly. I'm looking for a way to alert me.
This is a concern. Obviously the system is in place to charge me when it goes over. Not sure why an email or another form of communication cannot be sent.
...930 minutes. My wife consumes it all and goes over.
Wow, over 16 hours per month not enough... You may wish to consider investigating something like VOIP or WhatsApp or Facetime, or whatever via WiFi to minimize costs at your end. It may not be possible to use these for all your calls, but probably many of them?
There is currently no "alert" option. Where is she calling?
I kindly ask that you not make fun of someone who's entire family lives abroad. While I believed 930 minutes would certainly be more than enough. However, I was proven wrong and I do have to look for other options. I simply wanted an alert. Not asking a lot. Other competitors do have that option.
I did ask for the same as you suggested, however, her mother is not tech-savvy and in fact, doesn't know how to use a smartphone.
1. I kindly ask that you not make fun of someone who's entire family lives abroad.
2. her mother is not tech-savvy and in fact, doesn't know how to use a smartphone.
1. I'm sorry if it seemed that way, but I was not making fun. I was simply amazed that ½ hour per day is not enough.
2. There are lots of older people who now use a smart phone (or tablet, etc), who are not "tech-savvy", but learn quickly if it's in their best interest.
Good luck looking into alternatives that will work for you. I'm not sure how an alert would help if your wife is going to continue talking... I assume you've already mentioned the $100/mo bills...
No worries, I took no offense. I have tried including purchasing a smartphone, setting up an internet plan etc
I simply took this plan to replace a calling card system which reduces the cost per minute to $0.049/min. At the 930 mark, I would simply ask her to switch back to the calling card till the end of the bill cycle.