hey, so i recently switched out my SMC D3 which had horrible ping times and slow speeds, for a new hitron. Since getting the hitron, ive had nothing but issues with xbox live. I have an open nat (both from xbox telling me and halo 4 telling me) and it keeps disconnecting mid-game. i sometimes can get a game or two in, but normally it d/c's each game mid way. I have tried UPNP as well as static ip w/ port forward for my xbox, both with the same result. Are there any settings causing this, or should i try a different modem?
i am using an old style xbox, with an N wireless adapter attached to the back.
I kid you not, I have swapped the Hitron modem 3 times, so that's a total of 4 Hitron modems I tried to use. All of them have an issue with losing WAN connection. You can see it by looking at the "uptime". When I called support they informed me the modem was active for several hours, I pointed the uptime on the modem of being only 10 minutes. Those things constantly lose connection for no reason, which is completely unacceptable for doing anything requiring a constant connection.
Long story short, swapped the Hitron for the Cisco and have had no issues since.
I'll try the cisco first as running wired is not that fesable at the moment. Worst case, I'll switch to a wired connection or even buy my own router and bridge the rogers one. Thanks.
I’m wondering if someone can help solve an ongoing NAT Moderate problem with XBOX live.
The problem is that I keep returning to a NAT Moderate status on XBOX live, even though I’m able to sometimes get a NAT Open status. I’ll explain.
I subscribe to Rogers extreme internet and I have the Hitron modem. I’ve followed all the Port Forwarding steps on XBOX live to try and fix the NAT Moderate error without success (http://support.xbox.com/en-CA/xbox-live/connecting/network-ports-used-xbox-live). I keep power cycling the Hitron modem, sometimes with success and sometimes without. If I’m lucky and get NAT Open status, the next time I log into XBOX Live, I’m back to NAT Moderate.
My xbox is hardwired to the modem, so there should be no connection lag. This is frustrating because it causes lagging. I’m not sure what else to do. Funny thing is that I never had this error when I had internet with Bell. Any suggestions?
While it wont fix the hitron, etc.. i may be able to help you a bit Dylanthalus. (get you all on one network).
It MIGHT be a NAT issue.. that the xbox in having a problem through the NAT on the hitron.. but going through your other router first, may be clearing up whatever it needs to go out.
Right now you are on the two networks... 192.168.0.1 for the hitron and anything connected there, and 192.168.1.1 for anything off the linksys.
You would want to go into your linksys. and change the base IP for it, from 192.168.1.1 to something like 192.168.0.2.
You will want to turn DHCP on the linksys off. This really just turns it into a switch/wireless access point. But leaving the firewall/NAT on the linksys.. i am hoping will still make things work for the xbox.. and then put them all on the same network, so they all can communicate.
(i have this setup at home, and works, mind you my xbox is plugged right into the SMC and works fine).
One last silly question.. when your xbox is plugged into the hitron directly, what address is it getting? Is it getting a 192.168.0.x address? Only other thing i could think, is if it was retaining or was manualy set, with a .1.X address.. it wouldnt work when on the 0.1 network... but obviously start working when back on through your linksys since its set .1.1.
I have tryed every thing to keep my xbox one and my sons xbox one open NAT no luck...ive called tech support which they charged me to dhcp my two xboxs and ive put my xbox on DMZ and port forward it no luck...most times im stuck with a strick NAT and my sons it Moderate were both conected with wires to the modem.i think ill go back to useing the hittron as a pass through cause its GARBAGE i had less trouble when i was with BELL.... id like to get this sorted out so my sons and mine xbox are always open NAT but i guess thats impossible for Rgers.
@kozhitnrun, we've been down this path before in the forum, and not so very long ago. I suspect that this is not just a Rogers issue, although, the Hitron modem NAT will no doubt be presenting problems. This boils down to multiple console support, and, interestingly, not may routers appear to support this, although there are a few around. Best solution, or path of least resistance is to run the modem in Bridge mode and run one of the modems as seen in post #20 in the following thread:
Take a read thru that thread, but post 20 contains a small list of routers that apparently support multiple consoles.
Hmm, ok, so does that mean that you have an Asus router as well but you still are seeing Strict NAT with the Asus router running?
If you are using an Asus router, is the modem running in Bridge mode and have you set a static address and port forwarding in the Asus router to accomodate the xbox?
Have a look at the following youtube video which demonstrates the Multiplayer Test . The fact that repeating the test can result in a Open NAT condition really suggests that there is something goofy with the implementation of the NAT detection capability of the xbox, personal opinion.