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help me please

kimiko
I've Been Here Awhile

about two weeks now every time i receive a voicemail a text message comes in saying "1 voicemail 0 urgent". how do i stop these text messages.

 

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Re: help me please

Micolas
I'm a Reliable Contributor

Hello Kimiko

Gdkitty would be correct, this would be the voicemail to text feature that is inclusive with many of their current value packs. This can be disabled without the removal of the value pack so that you can still enjoy the other features. They would simply have to leave the value pack active and "Exclude" the option for the voicemail to text. I emphasize the exclude because that is the name of the button they would need to click in order to do so.

Hope this helps. 🙂

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3 REPLIES 3

Re: help me please

Gdkitty
Resident Expert
Resident Expert

I remember seeing that before.

I THINK you need to call in and have them turn it off.

Re: help me please

Micolas
I'm a Reliable Contributor

Hello Kimiko

Gdkitty would be correct, this would be the voicemail to text feature that is inclusive with many of their current value packs. This can be disabled without the removal of the value pack so that you can still enjoy the other features. They would simply have to leave the value pack active and "Exclude" the option for the voicemail to text. I emphasize the exclude because that is the name of the button they would need to click in order to do so.

Hope this helps. 🙂

Re: help me please

kimiko
I've Been Here Awhile
thanks for helping.
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