I recently signed up for the Samsung galaxy smart phone - April, 2013. As part of the promotion, I was to receive an e-reader. I was told to register my phone once I received it. Apparently I did not do that correctly. I have tried to track my e reader but the website rogerspromotion.com/kindle does not recognize my phone number. Rogers is zero help, they have directed me to this venue. I am a truck driver and therefore not sitting in one place for long - I am sending this request for help, but then I gotta go. Please advise, I would like to receive that e reader.Thank-you
Was this a new activation or upgrade? If its a new activation & you entered the wrong number, you will need to contact Rogers & have them transfer you or give you the promotions team number. Once you call the promotions team, they MAY be able to help you but i really doubt it as the number you entered was the wrong one & the promotion has ended.
All in all, you may not get as the promotions team already ended this promotion but its worth a try & see what they can do!. No one on here can help you as not even the mods can fix or do anything with promotions. Promotions team is the only reps that can help you. So the rep that told you to come here, is not giving you the right info.