I just upgraded from Express to Extreme and picked up the Docsis 3 modem from Rogers. I called Rogers tech and they have turn off the router/gateway function on the modem and I now have it plugged to my TL-WR1043ND wireless router
I do a lot of online gaming with my PS3 and I'm getting disconnects and lag with new Docsis 3 modem from Rogers.
I've tried everything and it is consistent getting me dropped from games. When I was on the express with my the standalone modem and my TL-WR1043ND router I had no problems even when my family was downloading or streaming.
I have my PS3 in DMZ and tried opening ports and the issues still resides.
I really need help with this. I really don't want to downgrade to express again because of the bandwidth limit. I might have to look for another service provider that has a higher bandwidth limit if this doesn't work out.
I had similar heated argument with the Rogers Rep when I did the upgrade from Express to Extreme. I referred the Rep to the Rogers website, and it clearly indicated that the $3.00 modem is under the Extreme package. However, the Rep insisted the DOCSIS 3 is the only supported modem/gateway for Extreme (or above) based on her info. And I said it does not make sense that the public site has been showing the old info for many months. And the end, she just asked if I want the Extreme or not!. If the answer is yes, the I have to get a DOCSIS 3 which costs $7.00 per month rental. Anyhow, I too have the same problem with PS3 when playing on-line games with Extreme.