Cannot bring up On Demand feature with an Explorer 3290 Box ! Have booted the box a couple times without any success. Have also tried using the Guide button on the remote but it just brings up the Guide.
Im using the white ROD button [have also tried keying in 100 with same results]....all I get is a window stating ROD..accessing ROD service, One Moment please...after about 60 sec's. the ROD screen dissapears to black, for as long as I'v waited. Have another cable box in another room and ROD is no problem on it ! ...[Thanks]
On the older boxes, you have to press A to access ROD once you tune to the channel. Have you tried that?
Tried the 'A' button after I had entered the ROD White button...nothing happened...thanks for the idea. When my body allows it I intend to switch the 2 boxes from their present TV's to see if that alters anything. The one box, the older of the 2, sits in a cabinet under a 200 Lb. Sony Trinitron WEGA, not the easiest sucker to move around so will get at it when refreshed !!....[with any luck I'll break the Sony and go out and get a flat screen Samsung]
I would agree with Gdkitty that it could be a signal issue. Or else you could have a bad splitter that does not let the box communicate back to Rogers. Splitters need to be 5-1000 MHz, bidirectional.