changing plans online

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I'm a Regular
Posts: 37

changing plans online

Hi, sorry if wrong forum, but how can I change my plans online? It keeps showing the same plan i already have.. do I click that and continue? i really don't feel like calling but If I have to  I will.

 

Just wondering if there is a way online. thanks!

 

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I'm a Trusted Advisor
Posts: 32,095

Re: changing plans online

Hello will2145

You can change your plan by going into My Rogers - Overview - Products & Services. In the middle it will say " My Plan" Then underneath in the box it will say " Change My Plan. Do that & pick the plan you want. It will go straight threw.


If this does not work, then i would suggest calling in. I would just call in & do it over the phone so you can make sure the right plan is on & nothing will go wrong.

View solution in original post


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Highlighted
I'm a Trusted Advisor
Posts: 32,095

Re: changing plans online

Hello will2145

You can change your plan by going into My Rogers - Overview - Products & Services. In the middle it will say " My Plan" Then underneath in the box it will say " Change My Plan. Do that & pick the plan you want. It will go straight threw.


If this does not work, then i would suggest calling in. I would just call in & do it over the phone so you can make sure the right plan is on & nothing will go wrong.

View solution in original post