cant get online dns errors

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I Plan to Stick Around
Posts: 20

Re: cant get online dns errors

Actually, It's just their HTTP server thats down. You wont get anything on port 80.

 

Every other port works.

 

Just use googles DNS and it works fine

 

8.8.8.8

8.8.4.4

I've Been Here Awhile
Posts: 2

Re: cant get online dns errors

romero what do you mean by that? can you explain ? Smiley Surprised so i can at least get my girl back on facebook else shes gonna be in such a bad mood lmao XD

I'm Here A Lot
Posts: 5

Re: cant get online dns errors

http://www.mediacollege.com/computer/network/dns.html

^how to change dns. 

 

Verified google dns is working fine!

I've Been Here Awhile
Posts: 4

Re: cant get online dns errors

Wtf is this!! This gives everyone under a contract to cancel their contract. Their service is down and the technical support number rings busy.. There goes my business.. Actualy I lied.. I'm hotspotting of my Bell smartphone.. God bless Bell.
Resident Expert
Resident Expert
Posts: 13,915

Re: cant get online dns errors


@torres wrote:
Wtf is this!! This gives everyone under a contract to cancel their contract. Their service is down and the technical support number rings busy.. There goes my business.. Actualy I lied.. I'm hotspotting of my Bell smartphone.. God bless Bell.

Actualy it doesnt get people out of their contract unfortunately Smiley Sad

As per the Terms of Service for the internet, it says that they dont guarantee that it will always be up.  Most companies have a ToU/ToS like this.

Smiley Sad



I'm a Trusted Contributor
Posts: 665

Re: cant get online dns errors

Everything was down here (Ottawa) for most of the evening. My daughter couldnt even access the internet on her Fido phone.
Just curious, other than those of you using the Google DNS, how did you get online to post here?
Highlighted
I Plan to Stick Around
Posts: 20

Re: cant get online dns errors

Internet down all evening in Mississauga. When calling Rodgers I get a "call back later" message or a busy signal. How about a simple recording with an estimate as to when the outage will end? It shouldn't be rocket science to inform customers as to when the service that they're paying for will return.

Resident Expert
Resident Expert
Posts: 13,915

Re: cant get online dns errors


jays77 wrote: Everything was down here (Ottawa) for most of the evening. My daughter couldnt even access the internet on her Fido phone. Just curious, other than those of you using the Google DNS, how did you get online to post here?

 Not everyone has a rogers based devices for everything Smiley Happy  Your daughters phone, since on fido, likely uses the rogers DNS (as fido is owned by rogers).  Many other people might have bell, tellus, etc cell phones.

 


@dbrown20191 wrote:

Internet down all evening in Mississauga. When calling Rodgers I get a "call back later" message or a busy signal. How about a simple recording with an estimate as to when the outage will end? It shouldn't be rocket science to inform customers as to when the service that they're paying for will return.


I do agree, the default CALL BACK LATER, which is what would have likely come up, when all the queue positions were full (which did likely happen, due to the SHEER VOLUME of people calling), should have been changed to an annoucement at least about the downage.  Almost every decent phone system, this is an easy process to do, one menu, one quick recording, and your done.
The busy signal, was likely received, when all incomming lines into that system, were full.  No other message, etc COULD be given, since its actualy not even hitting their phone system at that point.



I've Been Here Awhile
Posts: 2

Re: cant get online dns errors

DNS servers seem to be back, but nowhere near "optimized". Check out this trace I just did from my computer to their DNS server:

 

$ traceroute 64.71.255.198
traceroute to 64.71.255.198 (64.71.255.198), 64 hops max, 52 byte packets
 1  7.64.136.1 (7.64.136.1)  10.711 ms  9.326 ms  8.012 ms
 2  66.185.89.153 (66.185.89.153)  11.143 ms  13.122 ms  12.308 ms
 3  69.63.248.181 (69.63.248.181)  16.390 ms  11.392 ms  11.878 ms
 4  gw10.wlfdle.rnc.net.cable.rogers.com (66.185.82.194)  9.660 ms  10.695 ms  9.739 ms
 5  66.185.95.177 (66.185.95.177)  9.988 ms  10.823 ms  8.826 ms
 6  66.185.95.177 (66.185.95.177)  10.588 ms  13.172 ms  9.861 ms
 7  66.185.95.177 (66.185.95.177)  10.445 ms  9.118 ms  9.981 ms
 8  66.185.95.177 (66.185.95.177)  10.658 ms  9.882 ms  8.995 ms
 9  66.185.95.177 (66.185.95.177)  12.275 ms  9.498 ms  12.036 ms
10  66.185.95.177 (66.185.95.177)  9.799 ms  10.021 ms  13.721 ms
11  * 66.185.95.177 (66.185.95.177)  11.767 ms  9.354 ms
12  66.185.95.177 (66.185.95.177)  9.984 ms  9.512 ms  12.126 ms
13  66.185.95.177 (66.185.95.177)  10.091 ms  9.101 ms  10.139 ms
14  66.185.95.177 (66.185.95.177)  10.348 ms  9.293 ms  9.647 ms
15  66.185.95.177 (66.185.95.177)  12.284 ms  9.310 ms  10.858 ms
16  66.185.95.177 (66.185.95.177)  9.130 ms *  11.339 ms
17  66.185.95.177 (66.185.95.177)  9.933 ms  12.198 ms  11.328 ms
18  66.185.95.177 (66.185.95.177)  13.445 ms  10.524 ms  10.415 ms
19  66.185.95.177 (66.185.95.177)  9.409 ms  10.027 ms  9.998 ms
20  66.185.95.177 (66.185.95.177)  9.563 ms  9.801 ms  14.036 ms
21  66.185.95.177 (66.185.95.177)  14.904 ms  12.299 ms  10.110 ms
22  66.185.95.177 (66.185.95.177)  10.331 ms  9.234 ms  10.236 ms
23  * 66.185.95.177 (66.185.95.177)  17.591 ms  17.350 ms
24  66.185.95.177 (66.185.95.177)  10.564 ms  9.500 ms  13.685 ms
25  66.185.95.177 (66.185.95.177)  19.609 ms  11.353 ms  9.818 ms
26  66.185.95.177 (66.185.95.177)  12.082 ms  9.629 ms  13.531 ms
27  66.185.95.177 (66.185.95.177)  10.234 ms  10.165 ms *
28  * 66.185.95.177 (66.185.95.177)  15.433 ms  10.820 ms
29  66.185.95.177 (66.185.95.177)  14.207 ms  11.290 ms  10.441 ms
30  66.185.95.177 (66.185.95.177)  9.455 ms  11.735 ms  9.813 ms
31  66.185.95.177 (66.185.95.177)  10.383 ms *  9.766 ms
32  66.185.95.177 (66.185.95.177)  9.897 ms  13.290 ms  11.419 ms
33  66.185.95.177 (66.185.95.177)  13.518 ms *  12.915 ms
34  66.185.95.177 (66.185.95.177)  10.312 ms  11.364 ms  28.485 ms
35  66.185.95.177 (66.185.95.177)  10.789 ms  9.611 ms  10.018 ms
36  66.185.95.177 (66.185.95.177)  10.707 ms  12.808 ms  11.448 ms
37  66.185.95.177 (66.185.95.177)  10.762 ms  9.446 ms *
38  66.185.95.177 (66.185.95.177)  12.035 ms  11.141 ms *
39  66.185.95.177 (66.185.95.177)  16.210 ms  13.044 ms  9.976 ms
40  66.185.95.177 (66.185.95.177)  10.638 ms  10.969 ms  15.080 ms
41  66.185.95.177 (66.185.95.177)  10.961 ms  9.381 ms  11.562 ms
42  66.185.95.177 (66.185.95.177)  13.747 ms  10.332 ms  9.923 ms
43  * 66.185.95.177 (66.185.95.177)  13.663 ms  11.151 ms
44  66.185.95.177 (66.185.95.177)  10.020 ms  10.886 ms  10.812 ms
45  66.185.95.177 (66.185.95.177)  16.437 ms  10.979 ms  10.747 ms
46  66.185.95.177 (66.185.95.177)  11.743 ms  12.919 ms  10.755 ms
47  66.185.95.177 (66.185.95.177)  11.570 ms  11.793 ms  14.380 ms
48  66.185.95.177 (66.185.95.177)  12.190 ms  12.161 ms  11.203 ms
49  66.185.95.177 (66.185.95.177)  13.835 ms  13.853 ms  23.336 ms
50  66.185.95.177 (66.185.95.177)  12.628 ms  10.937 ms *
51  66.185.95.177 (66.185.95.177)  61.114 ms  12.334 ms  12.482 ms
52  66.185.95.177 (66.185.95.177)  11.350 ms *  15.886 ms
53  66.185.95.177 (66.185.95.177)  19.129 ms  15.640 ms  12.537 ms
54  66.185.95.177 (66.185.95.177)  13.077 ms  10.947 ms  12.190 ms
55  66.185.95.177 (66.185.95.177)  17.459 ms  15.136 ms  19.493 ms
56  66.185.95.177 (66.185.95.177)  10.016 ms  12.040 ms  13.033 ms
57  66.185.95.177 (66.185.95.177)  13.263 ms  11.179 ms  12.159 ms
58  66.185.95.177 (66.185.95.177)  11.638 ms  13.352 ms  9.900 ms
59  * 66.185.95.177 (66.185.95.177)  48.041 ms  12.074 ms
60  66.185.95.177 (66.185.95.177)  12.146 ms  25.001 ms  11.927 ms
61  66.185.95.177 (66.185.95.177)  12.124 ms  11.580 ms  11.131 ms
62  66.185.95.177 (66.185.95.177)  12.800 ms  15.476 ms  12.139 ms
63  66.185.95.177 (66.185.95.177)  11.892 ms  11.802 ms  10.381 ms
64  66.185.95.177 (66.185.95.177)  12.425 ms  10.726 ms  12.064 ms