08-30-2011 05:53 AM
I would like to cancel a theme pack. I don't watch it enough to justify the cost. Can I cancel the theme pack via "My Rogers". I can't find an option to do it under "My Rogers".
Any tips or advise is appreciated.
Thank you!
Solved! Solved! Go to Solution.
08-30-2011 06:18 AM
You cannot cancel services via "MyRogers". They want you to make a phone call so that a CSR can attempt to talk you out of cancelling.
08-30-2011 06:18 AM
You cannot cancel services via "MyRogers". They want you to make a phone call so that a CSR can attempt to talk you out of cancelling.
08-30-2011 04:01 PM
Thanks IHR. I suspected it would be the case but wasn't sure.
Thank you for taking the time to answer.
02-18-2016
09:48 PM
- last edited on
02-18-2016
09:55 PM
by
RogersHassam
is it possible to remove a theme pack online or do I require a customer service rep to perform the task
thank you 🙂
02-18-2016 09:59 PM
Hello @Shelly777,
You cannot cancel TV theme packs online - you must call into 1-888-ROGERS-1 and speak with a CSR.
02-18-2016 10:06 PM