I would like to cancel a theme pack. I don't watch it enough to justify the cost. Can I cancel the theme pack via "My Rogers". I can't find an option to do it under "My Rogers".
Any tips or advise is appreciated.
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You cannot cancel services via "MyRogers". They want you to make a phone call so that a CSR can attempt to talk you out of cancelling.
Thanks IHR. I suspected it would be the case but wasn't sure.
Thank you for taking the time to answer.
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is it possible to remove a theme pack online or do I require a customer service rep to perform the taskthank you 🙂
You cannot cancel TV theme packs online - you must call into 1-888-ROGERS-1 and speak with a CSR.