cable internet down

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I Plan to Stick Around
Posts: 19

Re: cable internet down

Same here. No update either z.
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I'm Here A Lot
Posts: 7

Re: cable internet down

Internet restored in Bramalea area in Brampton.  If you are in brampton, check your service again.

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I've Been Around
Posts: 1

Re: cable internet down

Having problem.with my cable in Richmond hill started around 3pm
No eta to resolve from.rogers support
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I Plan to Stick Around
Posts: 19

Re: cable internet down

Received an email saying the service restored but still down. Support tested saying area still down.
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I've Been Around
Posts: 1

Re: cable internet down

Internet down at Kennedy and Carlton, Unionville please check
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Moderator
Moderator
Posts: 44

Re: cable internet down

Hello @kago, @Ishtpreet, @seanxushen, @rrr787, @KM99,

 

Thanks for your posts.

 

Service issues can definitely be inconvenient.

 

Are your services back up and running since you last posted here? Any confirmed major outages will be located in our Rogers Service Interruptions board. You can always check here for updates on outages.

I hope everything is back to normal and working now. If not, please send a private message to @CommunityHelps so we can gather your info and see what's happening with your Internet service. If you aren't familiar with our private messaging system please click here.

 

Cheers

RogersHarry

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I've Been Around
Posts: 1

Re: cable internet down

internet down in Brampton

 

hi, internet down from 9 am. it is impacting the entire schedule.  whether there is a scheduled maintenance?

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Moderator
Moderator
Posts: 980

Re: cable internet down

Hello, @ramyab

 

Welcome to the Rogers Community Forums!

 

I know how disruptive it can be when your Internet service goes down. I really hope that your service has been restored since you reached out to us.

 

If issues are persistent please send a private message to @CommunityHelps so we can take a closer look at this for you. Not familiar with our private messaging system? No worries, Click Here.

 

Have you seen our Rogers Service Interruptions page? You can find details about major outages and an approximate ETR.

 

RogersTony

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I've Been Around
Posts: 1

Re: cable internet down

Brampton has been experiencing an internet service outage since this afternoon. What is the issue and how long will it take to resolve?

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Moderator
Moderator
Posts: 24

Re: cable internet down

Hello @Hardi

 

Welcome to the Rogers Community Forums and congratulations on your first post with us! 😁 I hope you're staying safe and sound. 

 

I know first hand how disruptive it can be when your Internet service goes down and how imperative it is to stay connected especially during these times. Hopefully, it's been restored since you've reached out to us! 🤞

 

If issues persist, please send us a private message @CommunityHelps so we can have a look into this for you. In the event that you're unfamiliar with our private messaging system, feel free to Click Here. If you’d like to receive notifications from Rogers about service interruptions in your area, make sure to update your email address and wireless contact number in MyRogers.

 

Are you familiar with our Rogers Service Interruptions page? It's super helpful as you can find details about major outages and an estimated time in which you can expect your service to be back up and running! 

 

Kind regards, 

 

RogersJo