Archived Posts
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

1.jpg 6.jpg 20.JPG 21.JPG
Gdkitty by Resident Expert
  • 29344 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 111098 Views
  • 0 replies
  • 0 likes

4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 6987 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Copy from PVR to PVR

Howdy, I have two PVR's and want to consolidate all My PVR'd programs to one of the PVR's. I simply want to copy the programs from one Nextbox to another nextbox. Can this be done? ***Edited Labels***

DJames162 by I've Been Here Awhile
  • 1490 Views
  • 2 replies
  • 0 likes

Resolved! Non-Rogers Customer Issue Canceling NHL Gamecentre Live

Hello, has anyone else had extreme difficulty trying to cancel their NHL Gamecentre Live subscription? I can't get through to anyone at NHL Gamecentre, but I'm on my third rep from Rogers who are unable to access my NHL Gamecentre Live account. The L...

conga88 by I've Been Here Awhile
  • 11273 Views
  • 14 replies
  • 0 likes

Resolved! Tablet and gamecenter

I went to a rogers store and ordered the Samsung s2 tablet and upped my plan to a 5gb plan. Well I've been back to the store twice and it doesn't seem like the device is ordered. I just want to order the tablet on easy pay and pay the 10 bucks a mont...

Peetmoss by I've Been Around
  • 1350 Views
  • 1 replies
  • 0 likes

Resolved! Please Add Gusto TV Channel!

It'd be really appreciated if Gusto TV (gustotv.com/) could be added to the offerings. Thanks! ***Edited Labels***

kingofark by I've Been Around
  • 2693 Views
  • 1 replies
  • 0 likes

Resolved! Ethernet connectivity problems

I can't connect to ethernet but wifi works just fineUsing a D-link 845DL routerWhenever I connect via ethernet, I get "limited" and unidentified networkI have power cycled my router/modem plenty of times to no availDHCP is enabledHave tried static an...

karlsson95 by I'm Here A Lot
  • 10368 Views
  • 29 replies
  • 0 likes

Internet problems on entire street for days

For the past couple days there have been major issues with our internet speeds and it is preventing me from uploading important files to my site. Today I contacted Rogers and did remote assisstance where they tested my speeds and saw there was defini...

gzeus by I'm Here A Lot
  • 1639 Views
  • 5 replies
  • 0 likes

Resolved! How About Increasing Nbr. Of Entries In Call Screen List?

In the light of the dramatic increase of hoax/scam telemarketing calls lately why not allow users to block more numbers using Call Screen? Especially as the ones coming from overseas seem to pick a random number to show in Call Dsiplay. Those random ...

pmcsplaza by I'm a Trusted Contributor
  • 2250 Views
  • 5 replies
  • 0 likes

Nextbox randomly restarts

Not really sure how best to describe it. When we watch TV every few minutes the screen turns black like the nextbox is turning off and on, but it resumes on the channel I was watching not channel 1 like it does if I manually turn the box on and off. ...

Keroberous by I Plan to Stick Around
  • 1718 Views
  • 5 replies
  • 0 likes

Resolved! Modem as a Gateway

What modem do I need, if I have my own Apple Airport Time Capsule. I like the fastest speed but not sure if I need the Advanced Wifi or Rocket for 12/monthly rental. ***Edited Labels***

Resolved! Issue with wireless homephone voicemail

When I have a voicemail, there is no indication (flashing voicemail light) on any of my phones, only on the modem. This is problematic because the modem is not observable. An aquaintance who has the same service claims that there is indication on his...

challenged by I Plan to Stick Around
  • 2426 Views
  • 7 replies
  • 0 likes

Resolved! Unlimited messaging

What does the Unlimited Sent and Received Messaging mean? Is it like i can make a text message to any mobile number in Canada? Thanks ***Edited Labels***

Betsky54 by I've Been Here Awhile
  • 1878 Views
  • 3 replies
  • 1 likes

Resolved! Benefits of WiFi Calling?

I got a text message saying that I could now use WiFi calling. I am all set up. However, I am not clear on the benefits. In addition to Rogers service, I also have Skype with a phone number that allows me to make toll free calls anywhere in North Ame...

Stecyk by I'm Here A Lot
  • 10221 Views
  • 21 replies
  • 0 likes

Resolved! Scam text from 4710???

Received a text msg today (November 23, 2015 at 2:13pm) from +4710 claiming to be from Rogers which wanted me to click on this weblink: http://roge.rs/GS6FAQ, supposedly the Rogers Community Forums FAQ. "Your device may have recently had issues recei...

fkpc by I've Been Here Awhile
  • 6428 Views
  • 6 replies
  • 0 likes

Resolved! How Much Longer With No Printable Channel Line-Up?

The following has been displaying on our accounts for ages now, how much longer? Need to manage your recordings or view your channel guide?The links allowing you to do this aren’t available right now, but you can use the Rogers Anyplace TVTM Home Edi...

pmcsplaza by I'm a Trusted Contributor
  • 1637 Views
  • 8 replies
  • 0 likes

have some issues with the 250/20 plan

i have 250/20 plan and when i take speed test my speed is 200 to 250 download but when im downloading anything its only downloading at 50 mbps and when i had the 100/10 plan it was downloading stuff at 130 mbps anyone have the same issues ***Edited L...

turbo123456 by I've Been Here Awhile
  • 1443 Views
  • 6 replies
  • 0 likes

Resolved! New Router configuration

I just upgraded to the Ignite 100 plan and picked up a CGN3AC modem which I am running in bridge mode. It feeds a D-Link 825 router which is several years old. The majority of the network clients connect via the LAN as I have wired the house with Cat...

bracer by I've Been Here Awhile
  • 2077 Views
  • 3 replies
  • 0 likes
Labels
Top Liked Authors