Archived Posts
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 126876 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

1.jpg 6.jpg 20.JPG 21.JPG
Gdkitty by Resident Expert
  • 30641 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
  • 125814 Views
  • 0 replies
  • 0 likes

4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

RogersDarrell by Community Manager (Retired)
  • 10319 Views
  • 0 replies
  • 0 likes

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
  • 7497 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Resolved! pvr buzz!

had a power outage yesterday!  now it's back and the cable is working, but my pvr box is buzzing LOUDLY, even when i shut it off!  any suggestions as to how i can get rid of the buzz??       ***Edited labels***

Resolved! Could not activate cellular data network

I live in Chatham Ontario and I have been having problems with the Rogers network. For the past week the data network doesn't want to seem to connect and I keep getting the error message "Could not activate cellular data network". Its basically not c...

Jdaddy12 by I've Been Here Awhile
  • 11903 Views
  • 4 replies
  • 0 likes

Resolved! Lost my phone

So I was on the bus and my phone fell out of my pocket. When I checked, my phone was on the bus. So I called Rogers and got the phone locked until I recover it. So when it is locked, which took at least 2 minutes which should have saved me some troub...

MMS Sending Error Bad Gateway

Trying to send an MMS but it keeps on failing... it says "Bad Gateway"   Using Xperia X1... it worked previously but no longer works now....   ***edited labels***

zaghy2zy by I've Been Around
  • 1104 Views
  • 0 replies
  • 0 likes

Resolved! Trade in rental PVR due to problems

I currently rent a PVR (Explorer 8300, non HD version).  Lately I've been having trouble with it freezing, being noisy (sometimes goes away) etc...    I wondered about trading it in at a Rogers Video Plus store but I've heard conflicting stories abou...

pqee by I'm Here A Lot
  • 2611 Views
  • 3 replies
  • 0 likes

samsung corby plus and flash player and also insuficiant memory

Is it possible to get and install flash player on my samsung corby plus. There are website that i can't access because the flash player is needed. Also some website i try to access like the rogers.ca website, i get an error message saying insuficiant...

eric by I Plan to Stick Around
  • 2527 Views
  • 3 replies
  • 0 likes

Resolved! HTC Magic and custom ringtones

Hi All,   Ever since the 911/GPS update early this year, my ringtones assigned to people in my contacts list no longer work.  Anybody else having this problem?   Mark   ***edited labels***

Resolved! Switching between pay as you go phones

I own a pay as you go phone and saw another one.Do I have to reg the new phone or can I swap the sim chip from the other one to the new phone?   ***edited labels***

mechwarrior by I've Been Here Awhile
  • 4088 Views
  • 2 replies
  • 0 likes

Problem buying Ringtone

I haven't been able to but any ringtones recently. If I enter my number online for a text message to be sent to my phone so I can download it from there, all it does is redirect me a page where I see the cover art for whatever CD it is, The name of t...

Resolved! 3G issues - Windsor Ontario

My 3G service has been up and down for about a week now?  Anyone know if there are still problems with the Windsor area?   ***edited labels***

tthibideau by I've Been Here Awhile
  • 4526 Views
  • 9 replies
  • 0 likes

Desktop Manager for Mac DOESN'T WORK!

The latest desktop manager for Mac doesn't work properly for sycing Mac Address Book contacts to the blackberry Bold 9000 and the desktop manager for mac cannot load the latest handheld software 5.0 on to the device.   it cuts off the "Note" section ...

Lance007 by I've Been Here Awhile
  • 1553 Views
  • 2 replies
  • 0 likes

Resolved! ringback-error message

I keep getting error: 100 when trying to unsubscribe to the ringback plan ($1) that apparently came with my plan. I do not want ringbacks. What should I do? Please and thank you for any help. I won't be able to check back until tomorrow afternoon whe...

Jan01 by I Plan to Stick Around
  • 2324 Views
  • 2 replies
  • 0 likes

Resolved! Rogers On Demand iPhone app

Hi,   I noticed in the settings section that you can pay $5/month for additional access.   Is their any detailed information on what the addtional services include?  Does paying $5 give you access to all the Rogers On Demand contant available online ...

Resolved! My Rogers Account - After HUP IP4

"Based on your last hardware upgrade on this wireless number, you are not eligible for an upgrade at this time. You will be eligible for another hardware upgrade after: 07-Jul-2014"   It's been displaying that since the HUP to IP4 on launch date 07.3...

E2EK1EL by I've Been Around
  • 3218 Views
  • 1 replies
  • 0 likes

Resolved! Xperia X10 Screen Protector

I managed to put a pretty good scratch on the screen protector that came pre-applied on my Xperia X10. Is there a way to receive a replacement of the OEM's protector from a Rogers store or through the mail?   ***edited labels***

steveh by I Plan to Stick Around
  • 4315 Views
  • 8 replies
  • 0 likes

Resolved! Social Networking

I'm using the smartphone plan with unlimited social networking. I'm an iPhone 3G user.   I am wondering if this applies only if you are accessing these networks via the internet browser (safari) or the applications on the iPhone.   Is there a differe...

glucic by I've Been Around
  • 2742 Views
  • 6 replies
  • 0 likes

Resolved! Corporate HUP to iphone. Only done at Rogers Plus ???

I have a corporate line and wanted to upgrade to Iphone4. According to the CSR that I spoke to on the phone they said that the only place that will do Corporate HUPs are Roger Plus stores.   They said apple stores will not do it, and that other non P...

ThePunisher by I Plan to Stick Around
  • 4562 Views
  • 5 replies
  • 0 likes

Desktop 6.0 is broken since upgrading my Curve 8520 to 5.0.0

Can anybody help me here?Yesterday I updated my Curve 8520 to the official Rogers 5.0.0.822 OS, and now when I connect via USB, it tells me there is problems with the connection and keeps asking me to sync and configure sync ..Has anybody else encoun...

a1web by I've Been Here Awhile
  • 1223 Views
  • 2 replies
  • 0 likes