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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
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  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
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  • 4 replies
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Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
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  • 4 replies
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Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! RESTRICTION PASSWORDS FOR NOKIA SURGE 6790

I HAVE A NOKIA SURGE 6790 AND HAVE TRIED TO SET A CALL RESTRICTION ON MY PHONE BUT EVERY CODE I TRY DOES NOT WORK, WHY? I HAVE TRIED 12345, 0000 AND EVEN 1234, BUT I ALWAYS GET AN ERROR MESSAGE. ***edited labels***

Resolved! TSN - HABS channel

I would like to know if Rogers plans on picking up the new TSN alternate feed that carries a lot of the Montreal Canadiens games. I live in Ottawa, ON, which is in the local region that is supposed to get coverage of the games. Right now, only Bell c...

leinad by I've Been Here Awhile
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  • 10 replies
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Rocket Hub W35 Telephony issues.

Hello to the board. I wasn't sure where to put this thread because there is no place else to place it but here in Mobile Internet, and this telephony part of the Hub is not a Home Phone I think. My W35 is having 4 steady green bars and the internet s...

Tim by I Plan to Stick Around
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WHY are you not talking about 2 different rocket HUBS

There are 2 rocket hubs, each with its own issues and problems... Rogers Ericcson W35 or NETCOMM 3G10WVR.. BIG difference to diagnose problems when you are talking about 2 different pieces of hardware.. Anyone really interested in the netcomm router ...

Resolved! Is the SMCD3GN a dual channel router?

I am looking to find out if the SMCD3GN gateway is a 2 channel (2.4GHz/5GHz) router. With my current setup with a single channel router whenever I watch Netflix it kills my wife's internet. Having a dual channel router would solve this issue as my wi...

kingsclear by I Plan to Stick Around
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Resolved! X10 Android 2.1

Bonjour, je voudrais savoir à quel moment la version 2.1 sera disponible pour le Xperia X10 Merci *** Modifié les étiquettes***

Fredd by I've Been Here Awhile
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Resolved! Lost remote control

Do you know what to do if my Rogers remote control was lost - can't seem to find it for months already ? Can I request for another one? Where ? Is there a fee for that? Will any universal remote control work if I buy one? Please advise...thanks!!! **...

atorom by I've Been Here Awhile
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Resolved! calendar schedule on the wallpaper?

What do I place on the wallpaper so that I can see my schedule from my calendar? I use google calendar, and it gets updates/synced... but I have to run the calendar app each time to see whats on for the day. I thought it would be part of the daily br...

BuckMacklin by I'm a Reliable Contributor
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Resolved! Pass Code on the Digital Box

Can anybody guide me how to set up pass code for my digital box for internet and cable so that no one else can access it. Best wishes, Safdar Javed ( javed59@yahoo.com ) ***Edited labels***

javed59 by I've Been Around
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Resolved! Issues with SUPER SPORTS PACK CHANNELS

Is anyone else having issues with their SUPER SPORTS PACK CHANNELS not working (coming in black)? The specific channels I am referring to are: 365, 366, 367, 378, 379, 380, 495, 496 Supposedly they are on the SAME FREQUENCY as the Lobby Cam in the bu...

corpfan1 by I've Been Here Awhile
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LG Neon 2 memory issue

I just got an LG Neon 2 a month ago and I'm already on my second phone. It seems there's an issue with the memory- I'm on a student plan which includes unlimited social networking, but anytime I use Facebook or Twitter, it depletes some of my system ...

kiki2945 by I've Been Here Awhile
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Resolved! I found a Rocket Stick ZTE MF636...can I use it

I would love to hear if anyone knows if I am permitted to use a "found" rocket stick if the rightful owner has not claimed it after quite some time. Am I able to use it myself? And, if so, does anyone know what the process would be to set it up for m...

Resolved! Nokia 6750 GPS?????

All the literature states that the Nokia 6750 has A-GPS. How do you make it functional. Is it the usual "This function is not available" in the Rogers version of this phone. ***edited labels***

shoney by I've Been Around
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World of Warcraft Disconnects

Hi Y'all I've been having issues with World of Warcraft since around the 19th of October - huge lag spikes and very frequent disconnects. These issues are only with World of Warcraft, not with other games. After much browsing of the WoW forums, I've ...

rturnbull by I've Been Around
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  • 9 replies
  • 1 likes

Resolved! Rogers Yahoo Calendar Not syncing with my new Captivate

I currently use my Rogers Yahoo account to perform all my emailing, contact management and calendar scheduling. I tried setting up my account numerous ways, but I had the most succss using the social media app from Samsung apps. However, no matter wh...

Scottwin by I Plan to Stick Around
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Resolved! arrêt temporaire

Comment mettre le cable en arrêt temporaire pour durée limitée. (mode vacances) *** Modifié les étiquettes***

Piergil by I've Been Around
  • 2774 Views
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Trouble with internet

Hi there. I've been having problems with my internet recently. I am typically online between 8pm and 2am. Whenever I go online, my internet speed is going about as fast as dsl, when I am paying for cable speeds. This was not an issue just last week. ...

Ethelis by I've Been Here Awhile
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Resolved! xtreme text messaging problem

I've been using the Xtreme text messaging and I think its amazing. I've been getting my texts copied to an email address which is great since my phone does not hold many but in the last two days it has stopped sending copies of my received messages a...

candy by I'm Here A Lot
  • 4336 Views
  • 12 replies
  • 0 likes