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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community!     We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming ...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 123257 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
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Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
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Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

iPhone: Proximity Sensor Problem

My brand new iPhone does not go into protection mode when I place it to my ear. (can't believe there isn't a bigger uproar to this per how much I read this as a problem with the iPhone...but anywho...)   When I'm on calls my cheek hits the speaker or...

Schuey999 by I've Been Here Awhile
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Resolved! Staying in touch while abroad

What is the best way for me to be able to check my email/texts/fb messages from my phone while I'm out of the country? I know I can use wifi as much as possible but I still have to use my data plan for texting, right?   Should I leave my phone off al...

emily2301 by I Plan to Stick Around
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  • 3 replies
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guide interface 4642hd

So I was at a family members house over the weekend.  They have the cisco rogers HD PVR box.  The guide on their box looks so much better than the version on my 4642 HD.  How come?? Are Rogers going to update it soon.  I mean, it is not affecting fun...

8624/8300 problems with Guide, PIP and Caller ID

I'm just in the process of switching over from Expressvu after having it since it was launched many years ago.  I've grown quite accustomed to how the BEV boxes work so I'm struggling a little with my Rogers boxes and I'm not sure Rogers is for me ye...

Mise a jours Streak 2.2

Bonjour à tous,Les utilisateurs du Dell Streak vont recevoir un message qui re-dirige au:  http://mobileupdate.dell.com/PackageProductionLocations/Streak_339_14896_32.pkg Ce lien peu être accèdé avec WiFi ou un forfait data.C'est possible de forcer l...

RogersJean by Retired Moderator
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my old Samsung BlackJack

I purchased the Jack back on April 11th, 2008.  It is nearly three years old, and it is time for an upgrade.  It's OS is MS 6.1 The problem with my phone is that I cannot hear anyone that I call or who calls me... likewise, no one can hear me.  That ...

BlakeSea by I've Been Here Awhile
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  • 1 replies
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DCT6200 Intermittent No Video on DVI

Hey folks, I have a Rogers HD Digital box, the model on the bottom says DCT6200.  Originally when it was hooked up for me, it was done so using long component cables.  Noticing that the STB has a DVI port, I purchased a DVI-to-HDMI cable so I can tur...

cquilliam by I've Been Here Awhile
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  • 1 replies
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Samsung Galaxy S II

Owing to the failure of my Samsung BlackJack, I am about to purchase/upgrade to Samsung's Galaxy S. The problem is that Samsung has announced its newest version of the Galaxy, named the Galaxy S II.  This newest smartphone will have a bigger screen  ...

BlakeSea by I've Been Here Awhile
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  • 1 replies
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Captivate firmware upgrade to Froyo from Linux

Is there any way of upgrading the firmware on my Galaxy S Captivate using Linux? I am a Linux user and do not own any Windows based computers. I have tried using Kies on two different Windows 7 computers owned by friends, but to no avail, and so I wo...

cgranade by I've Been Around
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Resolved! Automated data texts - nearing your data limit

I have a "double your data" deal on my Xperia X10 that upgrades me from 500MB to 1GB of data per month. This shows accurately on my "My Account" Rogers app, but whenever I'm nearing the 500MB mark, I get an automated text saying that I'm reaching my ...

emily2301 by I Plan to Stick Around
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Resolved! On Demand App

How does the On Demand app work? it came preloaded on my phone and I wanted to try it out. When i open it it asks me to update it (no big deal) but I wanted to know how it works and if its worth my time before I do all the work to start it. Does it l...

Daniel1 by I Plan to Stick Around
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  • 1 replies
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My PVR Extender doesn't play shows

This has happened about 4 times since I bought the unit from Rogers. I have about 1/3 of the 1TB filled and I go to play a show and it just goes to the playback channel and nothing plays. I unplugged and reinstalled and go the message your extender  ...

cwright4 by I've Been Here Awhile
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  • 17 replies
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Picture messaging received as video

I'm not sure if I should post this in the BB forum or the Android forum..   My friend likes to send me pictures of EVERYTHING from his BB Torch to my Xperia X10. Whenever he sends me a picture message, I receive it as a video, with any text he sends ...

emily2301 by I Plan to Stick Around
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  • 1 replies
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Digital Basic Cable - HD Channels

Hi . I'm curious to know whether this package has any High Definition channels ? If so ? How many ? Thanks   Remember its the Digital Basic package ... Thanks   ***Edited labels***  

dude by I'm Here A Lot
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Resolved! Pic Messaging to Online Album

When sending pictures from your mobile to the Rogers Online Album (MyPix), do you get charged as sending a picture message, or is it free to send to the online album?   ***edited labels***

bay0505 by I've Been Around
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Resolved! Inserting a JPG

I would like to insert a JPG (my company logo) into every e-mail I send out... as part of my signature.  How do you do that?  I can't figure it out!     ***edited labels***

Speed issue all week

Hi,   Just seeing if anyone has noticed a bad drop in speed in the evenings this week (Toronto North York area)? I use to be able to catch up on some episodes on citytv.ca/ctv.ca in the evenings without any problem, but this whole week it won't pl...

User5128 by I've Been Here Awhile
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  • 1 replies
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Resolved! X10 back plates

I'm wondering if anyone knows if you can buy replacement back plates for the X10. Mine is very worn and  I would settle for a new white one (like my phone) but it might be even cooler if they come in colours and patterns.   ***edited labels***

emily2301 by I Plan to Stick Around
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Resolved! Lost my charger

I lost the charger and the cord into the computer for my Captivate; can I use any other mini-usb plug to charge it?   ***edited labels***

Daniel1 by I Plan to Stick Around
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  • 1 replies
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Resolved! Restart Phone

I was playing a game and had some background apps running when suddenly the music playing stopped and the phone froze. I tried to turn it off but nothing would happen so I had to take out the battery to restart it. Is there any simpler way to restart...

Daniel1 by I Plan to Stick Around
  • 1083 Views
  • 1 replies
  • 0 likes