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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community!     We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming ...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 123238 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
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Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
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Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Resolved! Affichage du numéro

J'ai un blackberry bold 9700 et j'aimerais savoir comment on faisait pour que notre numéro de cellulaire et notre nom n'apparaissent pas lorsqu'on appelle quelqu'un. Merci!             ***Edited labels***

Valxx87 by I've Been Around
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Resolved! Travelling with ipad

I have an ipad with a rogers sim card and data plan, I thought I could take it to Hawaii on vacation to read emails and browse the net but was told by Rogers support phone rep that they had no plan that would work in USA for ipad. Is this right? What...

hutz13 by I've Been Around
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Resolved! My camera won't zoom???

I am using a BB Pearl 8100, and my camera won't zoom.  Anyone know what I can do to fix this?    ***edited labels***

BhuDeo by I Plan to Stick Around
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  • 4 replies
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should I get a Captivate ?????

I'm that close to signing up for one , but have never had a contract before , let alone a smartphone ! I basically want to check e-mail and surf the net while at work . Any input would be appreciated . I've asked quite a few different people ( tech s...

workingman by I Plan to Stick Around
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Resolved! PVR or Remote App?

Apologies if this has been posted before...Is Rogers in the process of making an app or website to allow for remote programming of your PVR?  There are times when I am away from the house and I hear about shows playing during the day that I would lov...

Resolved! Never Full Bars

I've had my Captivate (2.2) for about 2 weeks now, and I've noticed that I never have full bars. Like out of 5 the highest, its always at 3 or lower. No matter where I go, school, home, mall etc, it never goes more than 3 bars. Has anyone else had th...

Daniel1 by I Plan to Stick Around
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Resolved! Network down in Vancouver????

Haven't been able to make/receive a call in last 1.5 hours. Reset my iPhone 4x thinking it's hardware.    ***edited labels***

Resolved! Wifi on BB9300 and other questions..?

I just recently got the Blackberry 3G 9300 and I have a few questions   1. My friend and I have the same phone (her's is on Rogers too) and She was checking through my phone and noticed that I have way less IM apps then she does. Why is that?   2. Th...

flawless by I've Been Around
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  • 1 likes

Resolved! Rogers ZTE MF668 & Snow Leopard issues

Hi there,   I've been having all sorts of problems with this... The stick works fine with my older Leopard Macbook, but the brand new Snow Leopard 10.6.4 Macbook experiences a constant struggle of hanging and other issues. Not exactly what I was expe...

Gerald by I've Been Around
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Resolved! Pay as you go voicemail issues

So I got the phone in January 2010. I had my voicemail activated just a few days ago from a Rogers Wireless representive. So I hold down the 1 key and it asks me for the cell phone number for that account with the pound key. I put in my cell phone nu...

Receiving and Sending SMS to other networks

Okay...so I've had the Samsung Galaxy Captivate for less than 24 hours. So as one would do is to update all contacts, get people tos end you their number and information etc.   Well I have been fine with getting msg's from Rogers customers and I can ...

Tee2420 by I've Been Around
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Resolved! Acer Liquid E 3.5mm audio jack issue

Hi I have had my Liquid E since august 2010 and I really like Android and the device too, gave me a newfound appreciation of Acer. They seem proactive in firmware update, so that's comforting. This smartphone is by far the best deal I think, of the c...

Chewy by I'm Here A Lot
  • 1200 Views
  • 1 replies
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Resolved! Dell Streak mise a jour android 2.2

Bonjour, je me suis acheter un dell streak chez rogers cette semaine. lors d'une eventuel update que jai trouver sur internet du android 1.6 a 2.2 , cette mise a jour na pas fonctionner car ce n'etait pas la mise a jour pour mon operateur!Je voudrais...

gaby by I've Been Around
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  • 5 replies
  • 1 likes

My Account Blackberry App Usage Counter

My usage counter doesnt seem to have reset itself for this month. it still says that my last payment was due Feb 23, 2011 which was for the month of January and is saying that my next billing cycle ends March 27, 2011. However, my data usage for the ...

MegRo by I've Been Here Awhile
  • 1182 Views
  • 1 replies
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Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

@Cormer   Hi everyone,   The Android 2.2 OS update for the Samsung Galaxy S Captivate is now available for download through Samsung’s website at:  http://www.samsung.com/androidupgrade. Be sure to select the one marked “Samsung S Captivate” from the ...

RogersErin by Community Manager (Retired)
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Resolved! Xperia X10 Earphone possibly damaged

Hello I bought a Sony Xperia X10 back in the Spring (April/May) Recently the in call volume has gotten alot worse - too low, and the for tiny at the highest volume.   Am I able to RMA my phone for a new phone? Or what are my options in getting this e...

pyro224 by I've Been Here Awhile
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Resolved! SMC router changing IP address without warning

My SMC wireless DOCSIS 3 Rogers modem/wireless router is no longer 192.168.0.1  It changed without warning to 99..241.142.xxx and I can no longer log into the web configuration interface. (FYI, I had another SMC router for years and am very familiar ...

devinbaines by I Plan to Stick Around
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  • 23 replies
  • 1 likes

Email issue

My email is not working yet AGAIN. Can't access it with outlook and the rogers yahoo page loads just fine but is telling me I have no email, which is not true as I sent myself a couple to test it and a couple of people have told me they sent me an em...

lola69 by I've Been Here Awhile
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  • 11 replies
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Resolved! Task Manager

What is the best task manager out there and how should I configure it to get the most battery life out of my X10?   ***edited labels***

emily2301 by I Plan to Stick Around
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  • 2 replies
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Resolved! Xperia X10: Downloads

How can I get back to the list screen on my X10 that tells me all the recent downloads. I only see it now right after I have downloaded a document.   ***edited labels***

emily2301 by I Plan to Stick Around
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  • 1 replies
  • 0 likes