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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...


Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 193 replies

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 4 replies

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 0 replies

4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 4 replies

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Sony Xperia X10 Internet Browsing Very Slow

Hi. I've bought a Sony Xperia X10 three months and I think I made the biggest mistake of my life. The Internet Browsing with that phone is so slow that it reminds me when I started browsing with Windows 95! Also it got upgraded to Android 2.1 instead...

pierrot by I've Been Here Awhile
  • 2 replies

Resolved! Sony Xperia X10

J'ai une question à propos de ce téléphone. Est-ce normal que la navigation internet soit si lente? Parfois ca prend deux minutes malgré le fait que le wifi soit actif. Sur le 3G c'est la démence. *** Modifié les étiquettes***

pierrot by I've Been Here Awhile
  • 1 replies

Resolved! HDMI Port on HD PVR

I have HD PVR hooked up through the a 1911 Denon reviever that supports pass through. The issue is that, when I turn on the Samsung Plasma the HD PVR displays "DU1" for about an instant and then the picture doesn't show. I want to know if the HDMI po...

Deaerator by I've Been Here Awhile
  • 1 replies

Resolved! Cable Radio...

I've heard you can plug your TV Cable into the back of your AV receiver ( into the coax antenna input ) and get radio stations off cable. My current placement ( and I'm not moving it ) of my receiver allows me NO radio channels. I tried the antenna t...

dcampbell by I've Been Here Awhile
  • 4 replies

Resolved! Data Plan

Hi, I recently got a HTC Wildfire after my non-smart Sony Erisson phone died. Originally my voice plan carried web access thru the Rogers browser, and the new HTC Wildfire works fine for voice, text, WIFI but couldn't access the internet w/o WIFI. So...

Need Help - Xbox Live Connection Issues With Rogers MiFi

Hi there, I need help with my Rogers MiFi device. I have a Rogers Mifi 2372 by Novatel Wireless. This device is so small it has no ethernet port. I have an Xbox 360 and wondered how i'd connect to Xbox LIVE again, but then I bought the Wireless N Ada...

Resolved! New SMC Modem and a PS3

Hi Guys, I just upgraded my internet service to Extreme and was given the SMC modem. I have been able to set up my laptop on the wireless network but can't seem to get my PS3 to connect, wired or wireless. When I run the internet connection set up on...

ryand by I've Been Around
  • 5 replies

Resolved! Blackberry 9530 Storm - new user

I recently was given a used BB storm 9530 as a gift. It is unlocked and works fine with my Rogers SIM card. The only problem is the original phone number still shows up on the screen. How, if possible, can I change this? It doesn't affect the functio...

Briant by I've Been Around
  • 2 replies

W35 Administrators Guide available

Happy New Year to you all! Recently I came across an interesting find on another forum: the W3x Administrators Guide in ".pdf" form. It can be obtained from: I must note that it is quite technical. It will ...

skinorth by I'm an Advisor
  • 0 replies

Resolved! Disabling voicemail on N95 8gb

Hi, I am new to this forum. Tried searching through the messages, but couldn't find, unless I've missed. My question is, How can disable voicemail on Nokia N95 8gb, and if I cannot . I want to know how to make incoming call ringing for, say, 10 rings...

Arcwelds by I Plan to Stick Around
  • 5 replies

?ypbpr blocked for copy protection?

I have my rogers HD cable box hooked up to my LED TOSHIBA tv through HDMI cable. I keep getting this message appear when change the channel sometimes "YPBPR blocked for copy protection, press exit to cancel." What is this? and how do I stop it from a...

seanhawn19 by I've Been Around
  • 11 replies

Resolved! your tv does not support HDCP

when tiring to use a HDMI cable, i get a message saying (YOUR TV DOES NOT SUPPORT HDCP). whats this about? ***Edited labels***

bidogman by I've Been Here Awhile
  • 20 replies

Resolved! iPhone4 3G - want to change to different phone

Unfortunately my wife doesn't much like the iPhone and really wants a Blackberry. The iPhone is new - just started on a 3yr contract. She used to have an old samsung "normal" phone. Soooooooooooooooooooooooooo If I went out and got a Blackberry: ---I...

Schuey999 by I've Been Here Awhile
  • 1 replies

SMCD3GN - Recurring Connection Issue (log attached)

Hello, My Issue.... My web browsing will come to a halt. I can login to battlenet via startcraft II but the content will not load, then it eventually all stops, after which it will magically work at proper speeds. This can all happen in about 5 to so...

KMKM by I've Been Around
  • 1 replies

help me!!! switching from bb to iphone

hi guys im half way through my 3 year curve plan... and now i want to switch to iphone asap Im thinking about buying an unlocked iphone from apple store so my question is 'can i change the current bb plan i have to iphone plan? will rogers provide me...

snsd by I've Been Here Awhile
  • 9 replies

Resolved! Terrible Bandwidth Caps

I laughed when Netflix finally comes to Canada and Rogers quickly downs the cap on the Lite and Extreme plans. "We understand that customers are using the Internet more and more every day. "We’ve therefore set our usage allowances at -very generous- ...

Alexville by I've Been Here Awhile
  • 94 replies

LG Eve garbage phone

OK... so I've had the mainboard on my Eve replaced twice in the first year I've had it. I gave up on the phone after the second replacement with no Android upgrade in sight and got a different phone. Well, with 1.6 finally released, I thought I would...

hogger_jeff by I Plan to Stick Around
  • 3 replies