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Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 29504 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 113956 Views
  • 0 replies
  • 0 likes

4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 7049 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! Visual VM

On my iPhone, how do I set up my Visual Voicemail? ***edited labels***

RogersErin by Community Manager (Retired)
  • 9863 Views
  • 8 replies
  • 1 likes

Resolved! iTunes emergency calls?

I just got my new iPhone, but it has a picture of a plug connecting to iTunes and only let's me make emergency calls, what should I do? ***edited labels***

RogersErin by Community Manager (Retired)
  • 2136 Views
  • 3 replies
  • 1 likes

Resolved! USB cord?

Hi, I lost my iPhone USB cord, where can I get a replacement? ***edited labels***

RogersErin by Community Manager (Retired)
  • 2011 Views
  • 2 replies
  • 1 likes

Resolved! My computer has been compromised?

I got a "Warning Email" from Rogers stating my computer my have been compromised what do I do? ***edited labels***

RogersErin by Community Manager (Retired)
  • 3384 Views
  • 5 replies
  • 0 likes

Resolved! Motorola

How do I know that my Motorola SB5100, SB5101, or SB5120 is working ok? ***edited labels***

RogersErin by Community Manager (Retired)
  • 2041 Views
  • 1 replies
  • 0 likes

Resolved! No service...

Why might I not be able to receive the service?     ***edited labels***

RogersErin by Community Manager (Retired)
  • 3455 Views
  • 3 replies
  • 0 likes

Resolved! Anonymous Caller Rejection

How do I activate and deactivate Anonymous Caller Rejection? ***edited labels***

RogersErin by Community Manager (Retired)
  • 7258 Views
  • 5 replies
  • 0 likes

Resolved! No dial tone :(

What do I do if I have no dial tone? 

RogersErin by Community Manager (Retired)
  • 101011 Views
  • 42 replies
  • 0 likes

Resolved! Call Display?

How do I activate Call Display?     ***edited labels***

RogersErin by Community Manager (Retired)
  • 10945 Views
  • 12 replies
  • 22 likes
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