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Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 29499 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 113758 Views
  • 0 replies
  • 0 likes

4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 7047 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! Xperia X10 PlayNow vs. urMusic

What's the story with the lack of the PlayNow client on the Xperia X10 firmware released by Rogers? It seems to come on all of the European and Asian firmwares. Is Rogers simply replacing it with their urMusic thing? I would be pretty upset if that w...

steveh by I Plan to Stick Around
  • 2662 Views
  • 5 replies
  • 0 likes

HTC Magic homescreen

Hey, I've had my HTC Magic since it came out and I love it. Android is the best around. But recently (for the last few months actually) I've been experience issues where when I press the home button, the home screen would have to reload (it would sho...

Auouywonz by I Plan to Stick Around
  • 2149 Views
  • 2 replies
  • 0 likes

Resolved! Name/Number Caller ID for Android

I love that Rogers seems to be the only carrier on earth that seems to offer Name+Number caller ID for their wireless customers, (I've asked on many forums and everyone tells me that their carrier does not) but it also brings the problem of not all p...

Nerds2You by I Plan to Stick Around
  • 9476 Views
  • 6 replies
  • 1 likes

Resolved! wanting to upgrade to teir EXTREME

Hello folks i have tried to upgrade my internet too extereme ,my current package is 25Gigs amonth...i want to upgrade with no luck any help would be great Thank You Robert ***edited labels***

Resolved! iPhone 4 Tethering to notebook

I have been told that the iPhone 4 can tether to a notebook. Does this require the extra $20/mo extra fee, or is that specifically only for being able to tether to an iPad? ***edited labels***

Triptoph by I've Been Here Awhile
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  • 4 replies
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Talkspot (UMA) on 3G phones

Is Rogers going to enable Talkspot on 3G phones that support UMA? The Blackberry 9700 comes to mind. This phone is UMA capable, but it doesn't seem to be enabled on Rogers. ***edited labels***

Blahzay by I Plan to Stick Around
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  • 5 replies
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Resolved! Blackberry 9700 - trackpad

I notice that one of my BB 9700's after about 2 weeks of use, the trackpad button is sunken slightly. It's really not hindering use but I am wondering if this is a problem, if it could get worse, and if I should get it exchanged? Thanks Steve. ***edi...

bubbbab by I Plan to Stick Around
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  • 23 replies
  • 0 likes

Resolved! Want to get the Iphone 4........But

Hey guys/gals So the iphone4 has been out in canada for like 7 days now and looking for the low down. I've been following the apple forums and so far I'm moving towards not getting it due to all the problems the USA/UK are having with it. I for one d...

Resolved! Ringbacks?

Anyone else having issues modifying ringbacks through UR music? Every time I click "quick settings" it just tells me I have a $3 ringback bundle. Confuzzeled? ***edited labels***

Eigtball by I'm Here A Lot
  • 9915 Views
  • 13 replies
  • 2 likes

Resolved! how to disable Ringback tune

I added a new iphone VP and ringbacks are included however I dont want that, I just want the regular ring and then vm. How can I disable it? I didnt even subsribe to it thanks ***edited labels***

TL by I Plan to Stick Around
  • 43200 Views
  • 12 replies
  • 1 likes

Resolved! Xperia X10 Screen Protector

I managed to put a pretty good scratch on the screen protector that came pre-applied on my Xperia X10. Is there a way to receive a replacement of the OEM's protector from a Rogers store or through the mail? ***edited labels***

steveh by I Plan to Stick Around
  • 4175 Views
  • 8 replies
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IPHONE 4 SHIPMENTS STORE STOCK

Well people like everyone out there I am looking for an Iphone 4, I have call Rogers Stores and 2 of them place me on a long waitng list , 1 store told me that they there looking about a month until they receive new shipment. Today I went to an Apple...

Resolved! Cable Laying Fee?

I'm currently with Bell Sympatico and have been considering switching to Rogers. Is there a fee to have the cable run or is it covered when I sign up for the Rogers internet service?

JayC by I Plan to Stick Around
  • 2627 Views
  • 3 replies
  • 0 likes

help trying to tether works on laptop but not desktop

ok so heres the scoop i have a 1gb plan and some tethering code attached to my account and im able to tether on my laptop (which is using desktop manager 6) but want to tether on my desktop (which is using desktop manager 5.0.1)For some reason it isn...

surfguy17 by I Plan to Stick Around
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  • 22 replies
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Resolved! HTC Magic and custom ringtones

Hi All, Ever since the 911/GPS update early this year, my ringtones assigned to people in my contacts list no longer work. Anybody else having this problem? Mark ***edited labels***

Resolved! New HD channels Setanta and Sportsnet ONE

I am in Thornhill Ontario and have two questions: 1. Setanta HD launched on August 1st. Is Rogers cable carrying it yet? If so what channel is on? How much does it cost? I already get Setanta SD. 2. Rogers Sportsnet ONE launches on August 14th. Is Ro...

snorlax by I Plan to Stick Around
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  • 8 replies
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Resolved! Using Rogers Smartphones with PVRs?

Hi Rogers, I LOVE my smartphone, and I LOVE my Rogers PVR. I think the marriage of these two loves is long overdue. As you may well know, Bell has already legalized this union on their airwaves, and has a nifty little remote app for their smartphones...

Resolved! Modem/Gateway for Extreme Plus

Does anyone have information on the brand names and model numbers of the latest modem/router/gateway available from Rogers REQUIRED to get the download and upload speeds claimed for the Extreme Plus and Ultimate packages available from Rogers?? ***ed...

Gas_Man by I Plan to Stick Around
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  • 6 replies
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Resolved! Motorola Quench Android Update - Is It Ever Coming?

I do really quite like this phone, like most of my previous Motos, it is quite well-made (glass screen) and has decent features. However, there are a few issues I've noticed while surfing around since the end of July when I received my Quench. On a m...

Creaulx by I Plan to Stick Around
  • 7683 Views
  • 4 replies
  • 1 likes

HTC Evo

When is Rogers going to get the HTC Evo? Why is Rogers so slow in getting new Android phones? ***edited labels***

tlittle by I've Been Around
  • 5892 Views
  • 14 replies
  • 0 likes
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