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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 122100 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 30068 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 119365 Views
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
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  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! Screenshot on Captivate 2.2

Somehow last night I was able to take a screenshot on my phone? I have no idea how I did this and have been unable to replicate it. Anyone know how the heck I did this? Thanks? ***edited labels***

Resolved! Secondary Accounts

I have secondary email adddress but I can't find them. Is Yahoo somehow involved in this? ***Edited Labels.***

Cell won't send texts

I am on an unlimited texting plan (That started March 02, 2011). It is March 11, 2011 and my cell phone won't send any texts. It takes a long time then asks me to retry or cancel. I've tried to call 3 times now but your customer service is virtually ...

annoying Rogers email popup box on my desktop

Every half hour or so a Rogers email 4"x3" box pops up on my desktop, for about 5 seconds, with a ping sound, and then disappears, well before I can react. I'd like to get rid of it; any suggestions? ***Edited Labels.***

Resolved! topic missing?

A couple of days ago I wrote a topic about the unused part of our internet cap. This must have been deleted by accident I think. We normally use about 7 or 8 gig but pay for 10 gig usage per month. (we just got this service two months ago). So what i...

Cloggie by I've Been Here Awhile
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A QUESTION ABOUT THE TLN EN ESPANOL CHANNEL 780 IN TORONTO ONTARIO

I have a question about channel TLN EN ESPANOL ON CHANNEL 780 because i have been checking on the Free Preview Channel and it is not there anymore. I would like to know when will this Channel will be Cut Off and Also how Much will it cost per month a...

razor2001 by I've Been Here Awhile
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Resolved! How do you set the priority for recordings?

I have recently switched from my Tivo to using my Rogers PVR full time. It some getting used to compared to my previous unit. I missed a couple recordings last week because of other conflicting recordings that had also been scheduled. How do I set th...

KWUser by I'm a Reliable Contributor
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Scheduled recordings are never highlighted in red in the Guide

For my PVR, scheduled recordings are never highlighted in red in the Guide. They only become highlighted in red when I select them (use the arrow keys to move to the scheduled show). Is this a common problem, or should I exchange the box? Is this rel...

GaryKing by I'm a Regular
  • 774 Views
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Really need help here ! 9700 OS6 upgrade !

First of all, I am not a noob I have done two OS5 to OS6 upgrade for my friend and they were very easy! I just found Blackberry released OS6 for 9700 for Rogers I followed all the same steps that I have done for my friends Bell phone ,Telus phone. Ho...

_B_B_ by I've Been Here Awhile
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Personal Hot Spot Annoyance

I was very excited when I heard about the 4.3 update, but I was sceptical. I assumed this would be another occasion for Rogers to gouge us some more... was I right. I've been a Rogers customer for about 10 years (TV, Internet, wireless) and recently ...

Blackberry Apollo and Dakota

Hi people, does anyone know when rogers will release the next gen Blackberry Appollo (New Curve) and Dakota (New Bold)? ***edited labels***

triplec316 by I've Been Around
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Resolved! Personal Hotspot stopped working after network outage?

In between 3G outages last night, I installed the 4.3 update. I saw the Personal Hotspot item under Settings and played around with it a bit but didn't actually connect a wifi device to it, but it seems to be otherwise fine. Later, without knowing th...

KWUser by I'm a Reliable Contributor
  • 3125 Views
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Resolved! ios 4.3 update disables 3G data

Just a heads-up... the new ios 4.3 update causes 3G to no longer work. I installed the new ios 4.3 update, and 3G no longer functions at all. It says it cannot connect to the cellular data network. I used my girlfriend's 3GS and it still works, so cl...

RyanLucier by I've Been Around
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Resolved! 3G NETWORK DOWN IN TORONTO?

it's March 9, 11:45 pm Anyone experiencing the same problem? But the Edge seems to work fine. ***edited labels***

VG by I've Been Around
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  • 1 likes

Resolved! Why still no DiscoveryHD?

Rogers, What's the delay in getting Discovery HD here? (at least it's not in Atlantic Canada yet) We have some kind of "Discovery Net HD", which has nothing to do with the Discovery Channel. So many things on that channel should be seen in HiDef. So ...

Darkpaw by I Plan to Stick Around
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Resolved! iPhone 3GS and personal hotspot?

I have an iPhone 3GS. My boyfriend has the iPhone 4 and he is using the Personal Hotspot capabilities with no problems. When I tried to set it up on my iPhone 3, it says "To enable personal hotspot on this account, contact Rogers." I've been on the p...

Resolved! How to transfer Rogers email addresses to another Rogers account?

My parents have had Rogers internet for many years. While I was at home, I had a couple email addresses for me (they were allowed 5 at the time, I think). But years ago when I moved out, I also got Rogers internet and simply created new a couple emai...

KWUser by I'm a Reliable Contributor
  • 21550 Views
  • 9 replies
  • 0 likes