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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 121994 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 30053 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 119224 Views
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 7303 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! HD baseball games in Sports Pack

Just writing in to see why there are only very few baseball games broadcast in HD on the Super Sports Pack? ***Edited labels***

Oasis/Treasure/Eqtr HD package all reruns & web site problems

Nearly all of the programs in this HD package of 4 channels are re-runs and are becoming a waste of money. Finding new programs is impossible from the content of the Rogers program guide as they are not differentiated. I am probably going to drop thi...

doug59 by I've Been Here Awhile
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Resolved! Sun News TV

I am sure that many customers are wondering about Sun News. Sun News will begin broadcasting on April 18. Many of us would like to know if the station is being carried by Rogers and on what channel it will be carried. ***Edited labels***

Is there any pure modem I can use in Rogers on Extreme Plus.

I just upgraded to Extreme Plus HSI (25Mbps/1Mbps/125GB), and then I got new modem with router,it's smc d3gn, and since I got my own router syslink wrt610n, which has DDNS built-in, and I have touse DDNS to control some controller in my house when I ...

smilodon by I've Been Here Awhile
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  • 2 replies
  • 1 likes

Blackberry bold 9700 setup icon missing in setup Please help

I had a nokia which was no good and got a blackberry 9700,I wiped out the total phone at a rogers to defaults,Then i went home,everything works perfect.etc calling/texting and opening other apllications. problem if i go to applications button ,go to ...

pb492 by I Plan to Stick Around
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  • 6 replies
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internet connection slow/dead

I have a Rocket hub, netcomm 3G10WVR. for the past 24-36 hours my internet connection has been increadibly slow and sometimes completely stopped. when it stops I have to turn the power off and then back on again. the signal strengh when it is connect...

KMac by I'm Here A Lot
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  • 1 replies
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Resolved! Registering Account

I'm not sure if this is the right place to be posting this... I'm trying to register my pay as you go phone on 'my rogers'. It asks for a 4 digit passcode but I did not get one or know what it could be. Any help or suggestions? ***edited labels***

Jrlo by I've Been Around
  • 2722 Views
  • 1 replies
  • 1 likes

2.2.1 or 2.3 for Samsung Captivate?

British operater "three" and Samsung's "Finnish website" have claimed Android 2.3 (Gingerbread) would be available to its Samsung Galaxy S handsets in mid April! Sources: http://www.engadget.com/2011/04/07/gingerbread-update-for-samsung-galaxy-s-to-s...

behrangmi by I Plan to Stick Around
  • 2524 Views
  • 8 replies
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Resolved! Sim Cards

Not sure if I'm doing this right but is it possible to change a pay as you go phone to a plan by getting a new sim card?

Resolved! horrible 3g speed with samsung captivate

I signed a 3 year contract and got a samsung captivate. But my 3g speed is so slow. It's ridiculous. The download speed is less than 1MB/sec consistently and uplaod speed is like 0.2MB/sec consistently. I called the tech so many times, and I've done ...

mcshen by I've Been Here Awhile
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Resolved! LIVEPROFILE ON STUDENT PLAN

If I have a student plan will liveprofile fall under my unlimited messaging or is that only restricted to bbm, msn, yahoo etc?I'm just worried that it will be using data and I'll therefore be paying extra since I don't have any type of data plan just...

Angela1320 by I've Been Around
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Resolved! TSN

TSN does not seem to be broadcasting. All our other channels are fine, even TSN2. Anyone else have this problem? ***Edited labels***

susanb by I've Been Around
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Delayed incoming emails on Iphone 4???

Anyone seeing constant 15-25min delays on incoming messages on iphone 4?? This has always been a problem for me. removed and re-installed gmail account many times. ***edited labels***

kidd78 by I've Been Around
  • 857 Views
  • 1 replies
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Rocket Hub Netcomm 3G10WV CLI User Manual

Anyone needing the supplementary command line interface user guide for this device may send me a private message with your email address. I obtained the PDF from the netcomm support site. I will forward a copy to you. It contains all available comman...

victor1242 by I Plan to Stick Around
  • 1651 Views
  • 1 replies
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Motorola SB6120 via Retail Fulfillment?

I'll be in the USA tomorrow to buy a Motorola SB6120 D3 Modem for use with my 50/2 Rogers connection. I've heard from several sources in the "dslreports" community that although Rogers claims NOT to support this modem, and can't provision it; some ha...

ian_wilsdon by I Plan to Stick Around
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  • 45 replies
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Resolved! Rocket Hub Wireless disappeared

I have the rocket hub. For the past few months the wireless has disappeared and the power button doesn't work (as in, I can't shut it off through the power button, I have to unplug it). I thought if I pressed the reset button in the back it would res...

vannel by I'm Here A Lot
  • 6531 Views
  • 11 replies
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Better PVR software

Hi, Is rogers planning on changing updating or improving the look and feel and the usability of their PVR software. It really is quite inferior to the PVR software from other service providers I have seen, compared to AT&T and even Bell. Bell IPTV is...

Chuko by I've Been Around
  • 4622 Views
  • 21 replies
  • 2 likes

No longer selling 9700?

I called earlier this week, complaining of on-going problems (granted) with my 9700. After spending several minutes on the phone with a very polite customer service agent. My problem was fixed. But after digging and searching: I've noticed they no lo...

Johnny by I've Been Around
  • 1356 Views
  • 3 replies
  • 0 likes