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Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
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  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
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  • 0 replies
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 7049 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! Remote Issues (Atlas 5 button remote)

Every time I press ANY button at all, the CBL button blinks once quickly (more like half a blink), and then it blinks twice. Nothing works in terms of controlling any device. I fixed this on another remote by re-programming the TV to the remote, whic...

Resolved! manage my 5

I cant find the Manage My 5 anymore! I always used to be able to but it's not there.......can anyone help me pls? ***edited labels***

andreaj by I've Been Around
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  • 19 replies
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Resolved! Novatel Mifi 2372 - any reviews?

Instead of forking over the $150 I think we may consider the Mifi to try out before the Rockethub. Does anyone have any reviews of how the mifi has worked for you so far? Any input would be appreciated! ***Edited labels***

skunk by I Plan to Stick Around
  • 2335 Views
  • 3 replies
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Unregistered sim after adding money

I recently just bought a 20$ phone card and added it to my account. I did this via my phone's web browser by going to the rogers top up page. shortly after i had successfully added the money to my account I noticed my phone said "UNREGISTERED SIM" up...

Sara by I've Been Around
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SMC modem from rogers problems LAg and slow speeds

I had express speed before but wanted to get more speed so i went with extream speed i noticed with the extream speed i get lag and when i do the speed test on rogers speed check i get low speeds around 6 or 5 downloads? I think these new modems made...

Pay as you go question about text messaging

Heya everyone, I recently added a pay as you go plan and topped it up for $10.00. I use text messaging alot more than I make calls and I was wondering if after my minutes are used up if it is still possible to text message if I continually pay the $1...

Acer Liquid E running 2.2

Official release go to acer.ca support area and it is there under Froyo. ***edited labels***

Polar by I Plan to Stick Around
  • 1960 Views
  • 1 replies
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Resolved! Wifi on BB9300 and other questions..?

I just recently got the Blackberry 3G 9300 and I have a few questions 1. My friend and I have the same phone (her's is on Rogers too) and She was checking through my phone and noticed that I have way less IM apps then she does. Why is that? 2. There'...

flawless by I've Been Around
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  • 3 replies
  • 1 likes

Resolved! Can't recieve calls from any Bell phone

I started to have a problem on Friday morning where no Bell phones - landline or cell - could call into my Rogers cell phone. They would just get a rapid busy signal. After talking to other friends in the area who had Rogers cell phones, they were ha...

jasong74 by I've Been Around
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Resolved! Nokia N8

Hi, every one, Having a Big Problem with the new Nokia N8, Name Call Display, Never show up, only the Number and often Call Drops... Did some one have the same problem and resolved, and if did how? Thanks a Lot ***edited labels***

hankubrat by I've Been Around
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  • 4 replies
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Captivate.....or wait?

I'm looking at the Captivate as my first android phone. I really like demoing it so far, but after reading about the lack of updates, GPS potential issues, battery life etc, I'm wondering if its worth my wait until another android superphone comes to...

skunk by I Plan to Stick Around
  • 3395 Views
  • 19 replies
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Ericsson w35 or Netcomm 3g10wvr for best performance and reception?

Hi all, been reading through the forums and understand the Netcomm is the newest hub device. I also see that is has some DNS issues that can be easily fixed. Aside from that, does it deliver better cell reception and wireless network performance over...

skunk by I Plan to Stick Around
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  • 10 replies
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Netcomm 3G10WVR through another Router, to computers?

Hi everyone, my second topic as my last one i found the answer to it =D I would like to give you a bit about my setup so it can help you better understand my problem and question. We live out in the countryside, and the best connection to get would b...

ark94 by I Plan to Stick Around
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  • 9 replies
  • 1 likes

Lease Times

Someone at Rogers please fix this problem. I'm getting disconnected every half hour and its screws up my downloads, gaming, etc. My router sends a request for lease times and only gets 3600. ***Edited Labels.***

tru by I've Been Around
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Resolved! Netcomm 3G10WVR "not internet access"

Hi everybody, i live outside in the countrside and was hoping this rocket hub would do me some good. Right now we have bell highspeed modem (low speeds, really unreliable). I just picked this up yesterday and wanted to try it out. I plug it in, and e...

ark94 by I Plan to Stick Around
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  • 8 replies
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Resolved! Anyone else having problem with International SMS?

Just two days ago, I stopped recieving international SMS. But I can still send internationl SMS. Anyone else having the same problem? This is so frustrating. This is the second time it has happened to me since I swtiched to Rogers. Any insight will b...

z_8 by I've Been Here Awhile
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Resolved! X10 Battery charging problem since 2.1 update!

Just wondering if anyone else has this problem..for some reason since the update my cell only charges to 92 pct and says its done.When it was off it only went to 88 pct than I turned it on and charged it but only went to 92 pct before it said it was ...

Pisidan by I Plan to Stick Around
  • 2458 Views
  • 4 replies
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Resolved! LG Xenon broke

My LG Xenon phone broke. The screen is about half black with different color streaks in the screen. I ordered it online, how might I go about getting a new phone? ***edited labels***

Slayer2 by I've Been Around
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  • 2 replies
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