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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community!     We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming ...


Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 193 replies

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 4 replies

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
  • 0 replies

4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
  • 4 replies

Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Resolved! HTC raider or Droid Razr

I will finally be getting rid of my Iphone 4 and I'll be moving onto Android within the next few days. I have narrowed it down to these two phones. Which phone do you believe is superior?     ******* Edit labels ********

paperfire by I've Been Here Awhile
  • 1 replies

Rocket Hub Voice and DATA is CRAP

Asking the Rogers support team here on the Forums... had a 310wvgr just got the V2.. so     how come when people call me on either devices I am unavailable... the router DOES NOT MOVE   I have a cell phone in a router that doesnt move.. have 5 towers...

Cisco 8642 HDD Spinning

So I knew this was a problem on my SA8300 but now i'm noticing my Cisco 8642 HDD spinning all crazy for a few min then stopping for like 1 min then starting again.. Is this never going to be fixed?       ***Edited labels***

Chris by I'm a Senior Advisor
  • 7 replies

Rocket Hub Data & Voice

First of all, let me start by saying that I am displeased even more after posting this message this morning and having it removed by Rogers, instead of helping out with my problems, thanks Rogers, NOT.   I live very close to town & am not very rural ...

brian-m by I Plan to Stick Around
  • 13 replies

2 Android Questions, Java? and "hide my caller i.d." NEWBIE

I had been using a V9x and while it was "only" a cell phone, some of it's functionality seems more straight forward.  So, say you are calling your X, and you want to hide you i.d. for this one call, how do you do it?   Some web-site require Java to r...

shaggyskunk by I'm a Trusted Contributor
  • 3 replies

Samsung Kies: Contacts, Calendar, Notes

I'm hearing everywhere and reading online that Kies works for Outlook only for contacts and calendars, but not notes and tasks.   Got the SGS2 LTE yesterday, downloaded the newest version of the Kies software from Samsung, and it syncs them all.   Is...

harry_fine by I Plan to Stick Around
  • 2 replies

Resolved! Email

My email isn't staying on my IPad. Once it is received by my computer it disappears from the iPad. What do I change on the settings to get the email to stay on the iPad. Thanks     ******* Edit labels ********

Missmaddie by I've Been Here Awhile
  • 6 replies

Resolved! HTC EVO 3D - Multitasking

Hi guys, I got my new HTC EVO 3D, everything is fine so far. I have question about running different appls at the same time. For example, in iPhone, when we open some apps like calendar, safari browser, game and more. we can switch between the apps w...

amirazma by I've Been Around
  • 1 replies

FX Canada

Hey all,     I keep seeing commercials for FX Canada (mostly on the Rogers Sportsnet channels) and I'm really psyched about this network finally being available in Canada. The commercial states its coming October 31, but no other information is given...

usk11 by I've Been Here Awhile
  • 16 replies

Unacceptable service and standards of quality.

I've been with Rogers for the past 12-13 years, having internet provided to me by them in the downtown core, I had no concerns as the stability of the service as well as support was second to none--oh how things change. The quality of the service imm...

Resolved! iPhone: Which Size?

hey guys 2nd new post for me here... I'm looking to hop on this amazing band wagon thxs to my now i am a hardcore music lover maxed my memory card with my bb 4gbs and i love my apps i have lost of pics that is when i have room so what si...

robie13 by I Plan to Stick Around
  • 2 replies

Resolved! Sony Ericsson Xperia Arc 2.3.3 4.0.A.2.368 Update

Hello, does anyone here know when the new update will be coming to Canada on Rogers, or if Rogers will be even support it on this phone?  Thanks in advance.   ***edited labels***

aj4torrijas by I've Been Here Awhile
  • 4 replies

Will Rogers get JawBone Up????

Greetings Rogers:    Today(Oct 14) on the AT&T WEbsite, a product called JawBone Up was unveiled but not the price.    I want to know if in Canada will Rogers also sell this JawBone Up.    What is JawBone Up, take a seat, relax and take a look at thi...

RobMtl007 by I've Been Around
  • 1 replies

Resolved! Using 2 Modems (separately) on One Internet Line

I have 2 modems, both exactly the same, but one is older and has some problems (I might of bumped it a few times, so weird up and down times).Its a LONG + COMPLICATED STORY but, is there any chance that I can have 2 modems that work for my internet c...

Silvana by I've Been Around
  • 2 replies

Resolved! USB Port on front of PVR

Can a thumb drive be used as an input to this port to watch video?  If so, how?         ***Edited labels***      

wildboy by I've Been Around
  • 1 replies

#2133 on the res system, got my iphone 4s tonight

I went to Future Shop. Simple as that. I called to see what they had and he said they had  a lot. They did my upgrade, I was able to keep my same plan and voila - I walked out with the phone that I have been obsessively checking online about for the ...

Resolved! Everyone should check this out. Reservation system at it's finest.

xxxxxx joined the incident.xxxxxx says: Hi, my name is xxxxxx. Welcome to Rogers Customer Care Live Support. How may I help you?   Abhimanyou Patel says: Hi xxxxxx, I ordered an iPhone 4S through the reservation system on Oct 7th. It says shipped as ...

Abspatel by I Plan to Stick Around
  • 8 replies

Resolved! Tip for new SGS2 owners coming from Blackberry

Picked up mine today from Avenue Road store south of the 401.    Was on a Blackberry data plan.  Did not change to LTE, as Rogers wants to much and don't want to lose my 6 gigs for $30.  So I took the phone home, set it up, fast in wifi, put in sim c...

harry_fine by I Plan to Stick Around
  • 6 replies