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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 117716 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 29516 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 114229 Views
  • 0 replies
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 7053 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Can't rent PVR 8642

I have ben a loyal Rogers customer for many years. I spend over $400 monthly with them. One of the items that I have is a rental PVR, the Scientific Atlanta 8300 model for which I pay $25 per month. I have been having problems recently with my PVR an...

Resolved! Losing my mind trying to get Internet Working again

So 2 weeks ago my Internet went down... and I've been trying since to get it back up. My connection goes through a D-Link DIR-615 rev C Wireless-N, fully updated firmware Router that from all testing I can do seems 100% working and all devices can co...

steve_web by I've Been Here Awhile
  • 2084 Views
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Resolved! Need new HTC phones on the rogers network

Why is rogers not able to get the HTC desire HD or any other new HTC phones? Androids are the next big thing and HTC is the best android manufacturing company in the word. Should I be expecting HTC android phones from ROGERS in the near future? ***ed...

killlzone by I've Been Around
  • 1884 Views
  • 5 replies
  • 1 likes

Mobilemail Invalid ID for Yahoo account

I have two e-mail accounts with yahoo. I was able to log into both of them at one time. Now for one account, I get an error message "Invalid Log In Name or Password" "Please Try Again". I can access the e-mail fine from a PC for both accounts. I susp...

charters by I Plan to Stick Around
  • 1334 Views
  • 3 replies
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Resolved! IPhone 4

I have an Iphone 4, has anyone else experienced problems with the sound of the device? Ringer not working, Ipod, etc, anything that requires sound. I have checked all the settings and ensured all is correct. Any solutions or is the speaker done? ***e...

Rock10 by I've Been Around
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Resolved! My Account app & My10

Is the My Account app (android) supposed to let you manage My10 numbers, or just My5?

Resolved! WiFi Iphone

It tells me I'm connected to WiFi.... but it won't connect to the internet. Or send mail, or connect to the apps store. I get really poor reception at my house and rely on Wifi to use my phone at home.. Help! Please ***edited labels***

chelle85 by I've Been Around
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Resolved! Blackberry Torch + Android Tablet PC

I just purchased (today, May 12, 2011) an Acer Iconia Tablet PC Model A500 using Android 3.0 (Honeycomb). Have not even unwrapped it yet. Bought it as was on sale and the last unit in store. Does anyone know if my Torch can connect with the Acer so I...

Lonewolf by I've Been Around
  • 1468 Views
  • 2 replies
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Resolved! Samsung Corby Pro - Demo applications

Has anyone been successful in removing the pre-loaded demos from Games & Apps on their Corby Pro? If so, please post a tutorial. ***edited labels***

fleeterbuzz by I Plan to Stick Around
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Resolved! Y-a-t'il des frais pour envoyer des messages texte à l'étranger?

Bonjour, je dispose de la trousse de 2500 messages texte à 10$ dans mon forfait cellulaire Iphone. Je demeure à Montréal et j'ai de la famille ailleurs au Canada (Manitoba, Alberta) ainsi qu'en Europe (France). J'aimerais savoir, si j'envois des mess...

Marty_Mart by I've Been Around
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Resolved! My5 prepaid plan questions

Right now I am on the Anytime plan and paying 0.40 per/min and getting screwed. I started reading about other plans for the perpaid cell phones and was trying to figure out the little details about this My5 Prepaid Plan such as:-Can you change your 5...

huggyd by I've Been Here Awhile
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  • 5 replies
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Resolved! rogers android with front camera

Hi I just need to know which rogers android phone has a front camera ????? Thank you every one . ***edited labels***

ory by I Plan to Stick Around
  • 1136 Views
  • 2 replies
  • 0 likes

SMC Modem/Router

Yes, yes, another complaint about the SMC Modem/Router that we are forced to use. When it works, I get amazing speeds (I suspect partly due to SpeedBoost), but let others on the board, I've seen the device randomly reboot. This really sucks when I am...

fyao by I Plan to Stick Around
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  • 6 replies
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Horrible 3g network speeds Downtown Ottawa

The 3G network is good about 3.5meg first thing in the morning and around 5PM but between 9am - 4:30 the ping is around 1000ms+ for a server at Ottawa U. Speed is about 0.40meg down and 0.01meg upload... Rogers you really need to upgrade your network...

Chris by I'm a Senior Advisor
  • 1524 Views
  • 4 replies
  • 0 likes

Here's What I Don't Understand...

There has been much discussion lately about 'traffic-shaping,' aka throttling of P2P connections. Here's what I don't understand: Rogers claims to have the fastest residential network in Canada, and overall I'm pleased with my service. I have read el...

Imbatman by I Plan to Stick Around
  • 732 Views
  • 2 replies
  • 0 likes
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