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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 122303 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 30103 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 7325 Views
  • 4 replies
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Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

TV Manager showing shows on PVR that are not there

I have the TV Manager APP on my iPhone 4 and the PVR section is showing shows that are not on my PVR. If I delete them from the APP they show again the next time I open it. They do not appear to count towards the % full. Anyone else seeing this? BTW ...

Canada72 by I Plan to Stick Around
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Rogers Dropping HD NET

Is this a case of monkey see, monkey do? Bell dropped HD NET and now Rogers has announced they are doing the same thing effective November 1, 2011? Why? HD NET has some great programming not found anywhere else. Hopefully there is something that coul...

Will the Nexus Prime or Galaxy Nexus come to Rogers?

I know the Nexus Prime is just a rumor right now. But the GT-I9250 model number seems to be the Nexus Prime which will be out around October / November. Since Rogers got the Nexus S, what's the likelyhood that Rogers will get the Prime? I am saving m...

johnnycash by I Plan to Stick Around
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Resolved! Samsung Captivate shutting off automatically

hi, my samsung captivate has been shutting off automatically for the past 3 weeks. anybody experienced the same problem and was able to solve it? ***edited labels***

MB29 by I've Been Here Awhile
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Where can I buy a 8520 Curve?

In my plan I have free BBM only with this phone but it is not available at any rogers plus store i've been to. This is part of the reason I decided to stay with rogers. This is completely ridiculous if it is no longer available. ***edited labels***

User267 by I've Been Around
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Cellular Outage in Orleans

Seems that famously reliable Rogers signal took another nosedive ... no signal whatsoever in Orleans this morning. I've got no bars whatsoever. Even pulled the batteries in both phones. (iPhone 4 and BB Torch) just to be sure it wasn't a phone issue....

ostar99 by I've Been Around
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Resolved! Sometimes can't pause?

Sometimes I am unable to pause while watching live TV. What show it is doesn't seem to matter since I can sometimes pause one show and then when the show airs the following week, I can't pause it anymore. Hitting "Pause" does nothing, even though the...

GaryKing by I'm a Regular
  • 690 Views
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Resolved! Is there an easier way to reboot Cisco 8642HD?

Hi. Does anyone know if there is a special button combination that will reboot the 8642HD box? Unplugging the box is awkward if the powerbar is behind furniture. I've read suggestions of plugging into a timer that powers off in the middle of then nig...

mm76 by I'm Here A Lot
  • 79129 Views
  • 24 replies
  • 1 likes

Double or triple typing with Blackberry Bold 9780

Anyone experiencing this issue with their BB Bold 9780. Problem has gotten progressively worse with mine. Quick check of the internet indicates it is a known problem with Bold 9780's manufactured before March 2011. Of course I got mine in Feb. 2011. ...

dinos1000 by I'm Here A Lot
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Usage

I normally only use less than 20 mb daily but every once in a while I see over 200 mb listed. Can anyone explain to me how I could jump that drastically. I do play Pogo game in the evening. Would that explain it? ***edited labels***

lmhardie by I've Been Around
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technical problem for my blackberry curve

I can't open the songs,pictures and video in my phone.But if i plug in on the computer I can see it. Help me sothat I will enjoy using my blackberry phone Thank you. ***edited labels***

Emalyn by I've Been Around
  • 565 Views
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Iphone and outlook email

If I have both outlook 2010 and my Iphone email opened, I get an error in outlook saying invalid password. As soon as I close email in the iphone, it works. I know the passwords are the same. Can I not have both opened at the same time. How do I sink...

ssp701 by I've Been Here Awhile
  • 780 Views
  • 1 replies
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Resolved! My Rogers Account

I upgraded my phone to an Iphone. My account still shows my old phone. It's been over a week now, how do I get it changed ? ***edited labels***

ssp701 by I've Been Here Awhile
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Resolved! Nexus S updates to Android 2.3.6

http://mobilesyrup.com/2011/09/02/nexus-s-updated-to-os-2-3-6-finally-brings-fix-for-voice-search-bug/ Has anyone received this? I'm still waiting for the update to be pushed down to my device. ***edited labels***

rawkey by I've Been Here Awhile
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  • 15 replies
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Resolved! how do i set up a password to my internet?

ok so i got rogers to set up a internet modem/router (same unit) it is an N gateway wirless home networking system. I cannot figure out how to put a password on the system and was wondering how. Also i am wondering how to get the best internet, i saw...

pooleboy by I've Been Around
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Resolved! New Laptop

I have a new laptop (always had desktops) and wondering if I need to contact rogers to change some of my equipment. It would be nice to get rid of some of the cords etc. I have a wireless broadband router and two webstar thingies (cable and phone wit...

lizpick by I'm Here A Lot
  • 1074 Views
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How to ADD Wireless Router to Rocket Hub (3G25WR)??

I need to be able to add a wireless router (I have several available) to the hub in order to increase the wireless signal strength to reach parts of our house. I've tried adding them just directly to the LAN ports but they don't seem to work. (not al...

kbeaud79 by I'm Here A Lot
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  • 5 replies
  • 0 likes