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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 193 replies

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 4 replies

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
  • 0 replies

4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

RogersDarrell by Community Manager (Retired)
  • 0 replies

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
  • 4 replies

Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Resolved! Samsung Note coming to ROGERS?

 I can't beleive ROGERS is not getting this at all.  This device is a cross platform from a tablet and phone. Awesome awesome device. I do hope they consider this device. Although I don't know if they will be LTE feature on this device if Rogers carr...

111Note by I've Been Around
  • 3 replies

Loss Of H+ and Blackberry connection on Bold 9900

For some time i've been losing my H+ connection and it drops to edge or gsm, which then i cannot send or receive BBM messages, i have taken the battery out and it does reconnect back to H+ but not too longer after it drops to edge or gsm again. This ...

PatrickL22 by I've Been Here Awhile
  • 12 replies

No program lag allowed.

When a program has been paused it will only play until the next program starts.  For example the news plays from 6 - 7 and Wheel of Fortune is on from 7 - 730. If we pause the news at 630 for 29 minutes then hit play.  It will play for 1 minute and t...

Samsung Wave S8500 Issues

I have 2 Samsung wave s8500 phones.  I can't begin to list the number of issues I have with both phones (battery issues, won't connect to Kies, no DNS, text messaging only works randomly, etc).  Has anyone else had issues with this phone?  Rogers say...

m_usher by I've Been Here Awhile
  • 8 replies

Get ready for RevUp!

Just a friendly reminder that our first expert event is happening tomorrow February 8th at 10am EST    Don't miss your chance to quiz our Rogers insider Ronak Oghbaei on everything android.   For more information about this event check out our welcom...

When will analog stop on Rogers Cable

I just received 2 digital adapters for my analog TV.  Anyone know when the analog signal will be removed permanently for Rogers' cable service?     ***Edited labels***

ilearner by I've Been Around
  • 0 replies

Text Usage

Hi all,Right now I have 125 texts built into my voice plan, but I also have the 5 dollars 250 text message add on.However when I check my usage it says I' have 79 out of 125 messages remaining.Is this normal? Shouldn't it show 375?   ******* Edit lab...

Torch 9810 OS Update (to fix BMW Bluetooth problems)

I have a Torch 9810 and am having significant & constant problems with the Bluetooth connection to my BMW (ie dropped connectivity, Torch hanging, phone book not synchronizing, etc).   I have researched this and apparently Torches on the AT&T network...

Resolved! iphone 4s sms

i got an iphone 4s almost two weeks ago and i have noticed that i have a problem sending sms it say message failure does this happen to anyone else and it their a fix please help   ******* Edit labels ********

soccermom by I Plan to Stick Around
  • 3 replies

Resolved! Unable to get Basic Digital TV service because of TPIA

Hi I am a subscriber of Rogers Cable Internet through a third party. I wanted to get subscription to basic digital tv service, but was rejected due to the reason that I cannot have Third Party Internet Access (TPIA) and Rogers Digital TV at same time...

PVP by I've Been Around
  • 3 replies

not receiving 1080 signal for HNIC Saturday night games on CBC

Have noticed recently that much programming on CBC Ontario lately is not showing the HNIC games on saturday night in 1080 hight definition. Use to get it all the time before but recently have not.  Has anybody else noticed this and why?         ***Ed...

Resolved! My iphone 4s got lost!!!!

hi i just bought a new iphone4s weeks ago and it got stolen or i lost it.  also i did not have a moblie me account and i was wondering that if anybody or rogers could help me find my phone!  thank you so much if somebody could help me '   ******* Edi...

li302021 by I've Been Around
  • 1 replies

Samsung Galaxy S I896 text messaging Problems.

Anyone else having problems sending text messages on the Galaxy I896? My own and another housemates is having issues. Just wondering if its just us.     ******* Edit labels ********

Jaclyn by I've Been Around
  • 2 replies

Resolved! iPhone 4: Data Overage with Facebook Timeline

Is it possible that ever since activating facebook timeline that my data usage (iso iphone 4/ 500mb) has skyrocketted to going over all within a week?   anyone else notice this?  my data usage habits are the same for the past 10 months and this is th...

Want to change my Bold 9900 for Android

Hi guys,   I am not sure how much this site is censored by Rogers but here is my question:   I got a hardware upgrade in September 2011, went from iPhone 3G to Bold 9900, thinking its a good upgrade. I understand that the Rogers policy is that you ca...

mijigo by I've Been Around
  • 2 replies

HTC Titan II

I wonder if Rogers will get this WP 4G LTE 16MP Camera Phone:   HTC Titan ll   It appears that AT & T will be getting it.     ******* Edit labels ********    

AngelsKiss by I Plan to Stick Around
  • 4 replies

Change Outbound Caller Identification

Hello All,   I have a Blackberry that we pay for on our household Rogers account which happens to be in my wife's name.  When I make calls for business, the recipient sees the call coming from my wife. How do I change that so it shows up as my name? ...

WPM by I've Been Around
  • 1 replies

Resolved! Rocket Hub NetComm 3G25WR(no phone jack)

Please help! I just got my Rocket Hub, should I leave it on at all time when not in use for Rogers in case doing maintenance/update on schedule, or should I turn it off when not in use? Thank you     ***Edited labels***

ww1238 by I've Been Here Awhile
  • 3 replies

Resolved! All signals are in 1080i instead of 1080p

Hi   I have Cisco 4642HD box from Rogers hooked up (via HDMI) to Yamaha AV receiver (HTR3063) and then again via HDMI to the Samsung LN40C530 HD tv set.  My first question would be   1) Is this the best hook up - some says it is better to go directly...

Alek123 by I've Been Around
  • 9 replies

On Rogers throttling internet speeds

Hi, for the past half a year or so, I have been closely monitering the issue of Rogers throttling internet speeds of its customers, expecially for those who play World of Warcraft the online game. As a long-term rogers customer, I resisted the urge t...