Archived Posts
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

RogersGaming_Batman.png

Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 122288 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

1.jpg 6.jpg 20.JPG 21.JPG
Gdkitty by Resident Expert
  • 30102 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 119846 Views
  • 0 replies
  • 0 likes

4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 7325 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! ipad 2 wifi + 3G en Thailand

Beau bonjour, nous prévoyons faire un voyage de 2 mois en Thailande avec notre ipad 2, il est wifi et 3G, mon conjoint a un cellulaire chez vous mais ne l'apportera pas en voyage. Nous voulons surfer le web et faire envoi de courriels, nous ne ferons...

SUEBIDOUX by I've Been Around
  • 1618 Views
  • 2 replies
  • 0 likes

Galaxy Nexus

http://www.youtube.com/android Live now. Confirmed Specs: Android 4.0 Ice Cream Sandwich LTE and HSPA+ models 4.65" Super AMOLED Display 100000:1 Contrast Ratio 1280x720 resolution Notification LED 5MP Rear camera 1080p Recording NFC Launching in Nov...

mbazdell by I'm a Trusted Contributor
  • 3730 Views
  • 66 replies
  • 0 likes

Resolved! 8300 recording empty programs when set to record multiple episodes

when i tried to set multiple episodes, it more oftern than not recorded an empty recording. it would create an entry in the list but it never actually recorded the show. and if i tried to do so with 2 programs at the same time, only one would actuall...

Sctyanks by I'm Here A Lot
  • 1195 Views
  • 5 replies
  • 0 likes

iphone 4s - Reserved iphone is locked to ATT

I finally get my iphone 4s shipped. I was #145 for a black iphone 4s 16 gb. Reserved early on Oct 7. It shipped today. The store rep opens it up and inside is my iphone 4s. Unfortunately it has an ATT sim card and it is locked to ATT. No problem I wi...

markdgal by I Plan to Stick Around
  • 3482 Views
  • 13 replies
  • 0 likes

Resolved! PVR errors (FIXED)

My 8642 spontaneously started this "countdown"... the error code looks like a lower case "r", followed by numbers, and it's counting down, counting up, etc... I see letters appear at the end of the string occasionally (hex?), and it's been going for ...

Holmes by I Plan to Stick Around
  • 7957 Views
  • 6 replies
  • 0 likes

iphone 4s plans

What type of plans did everyone get? The girl at future shop was unaware of promotional plans and we had a hard time updating mine as I was out of contract. I have the $70 that includes the 6GB of data but I have no idea what the SP messaging is and ...

marye_anne by I Plan to Stick Around
  • 1460 Views
  • 2 replies
  • 0 likes

Samsung Galaxy SII: Micro SD

am new to the smartphone stuff, but I had heard that with some samsung S-phones that you had to follow a specific procedure for installing SD cards in their phones?...In other words you can't just pop one in &the phone "sees" it & something about ins...

shaggyskunk by I'm a Trusted Contributor
  • 1113 Views
  • 4 replies
  • 0 likes

Xperia Broke, got given a 8310 curve thats branded ATT

So i got this Blackberry from a friend, its a little used and abused but still funcitons well. I inserted my sim chip and am able to make calls, text, and use the WAP browser, however when i try to use the Facebook app it says i do not have a data pl...

Mikey1234 by I've Been Around
  • 600 Views
  • 3 replies
  • 0 likes

Resolved! Steps for processing iPhone 4s $50 Rebate online

We were told we can process the $50 Rebate Online from within "My Rogers", maybe I'm just blind, or the option has yet to appear (I got my two phones on launch day), but I'm having trouble finding the link. Can anyone post the steps to process this o...

Betard by I Plan to Stick Around
  • 48209 Views
  • 126 replies
  • 5 likes

Resolved! Everyone should check this out. Reservation system at it's finest.

xxxxxx joined the incident.xxxxxx says: Hi, my name is xxxxxx. Welcome to Rogers Customer Care Live Support. How may I help you? Abhimanyou Patel says: Hi xxxxxx, I ordered an iPhone 4S through the reservation system on Oct 7th. It says shipped as of...

Abspatel by I Plan to Stick Around
  • 7006 Views
  • 8 replies
  • 0 likes

Resolved! iphone 4s name display

anyone else not getting the name of their callers? i just get the phone number? is this my phone or is it a system issue? ******* Edit labels ********

dd3323 by I've Been Around
  • 2064 Views
  • 5 replies
  • 0 likes

Resolved! Rogers response to iPhone reservation fiasco???

I read somewhere here how Rogers will respond to posts if our peers don't have an answer. Yet I have yet to see any official response to how terrible the reservation system is and why. I've even been into the Rogers Plus store & no one knows what's g...

Jimmyjade by I've Been Around
  • 5226 Views
  • 33 replies
  • 0 likes

Loss Of H+ and Blackberry connection on Bold 9900

For some time i've been losing my H+ connection and it drops to edge or gsm, which then i cannot send or receive BBM messages, i have taken the battery out and it does reconnect back to H+ but not too longer after it drops to edge or gsm again. This ...

PatrickL22 by I've Been Here Awhile
  • 3745 Views
  • 12 replies
  • 0 likes

Resolved! Galaxy S Captivate: Browser Shortcut on Desktop

I have the Galaxy S Captivate. Is it possible to somehow make browser shortcuts to the websites I commonly visit, and have these shortcuts show up as separate buttons on the phone's main "desktop" (main screen?) Do I have to download a 2nd party brow...

prkaye by I Plan to Stick Around
  • 784 Views
  • 2 replies
  • 0 likes

Resolved! what happens when you get the new iphone shipped?

How will Rogers know that I'll no longer be using my old sim and to start using the new phone? Do I need to call in? It's being shipped, not to a store. Obviously I'll have two sims assigned now to my account (one regular from my old phone and one ne...

kellie0105 by I've Been Here Awhile
  • 2138 Views
  • 7 replies
  • 0 likes

Cannot synchronize Contact and Calendar to Black Berry Torch 9810

I have just got my Black Berry Torch 9810 and my Roger Yahoo email has no problem synchronizing it. However, the Contact and Calendar are not synchronizing. I have tried many times to checked the “Contact” box in the Set Up “Synchronization Options”,...

kso8396 by I've Been Around
  • 925 Views
  • 2 replies
  • 0 likes

UMA Clarification?

Hey all,I know this has probably been answered before but I did a quick search and nothing came up. Not to mention the live support file is an .exe file that I can't open on my mac.Anyhow, I have a bold 9700 that I got last year (august 2010) on thei...

Cable

I live where cable is not available to me is their a way that i can get could get a cable hookup ***Edited labels***

jkraus by I've Been Around
  • 751 Views
  • 2 replies
  • 0 likes