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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
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  • 193 replies
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Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 30092 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
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  • 4 replies
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Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! Stock Captivate dropping 3g on Gingerbread

I have been searching for days and know that other phones have had this problem. I had rogers "refresh" and seemed to work for half day, but the 3g signal is still on/off...drop calls, others don't hear me, etc. I have reset phone/pulled battery/flig...

LuHuzer by I've Been Here Awhile
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Resolved! New SIM Card??

I have a Blackberry Bold 9000 and recently purchased an iPhone 4S from the Apple Store. I think i'll need a new SIM card, but can someone confirm this for me? If so, do I just go into a Roger's store and ask for one? How much do they typically cost? ...

ChiefWahoo by I've Been Here Awhile
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Resolved! Switching SIM Cards between iPhones

hello all, this is my first post here on this forumn. I've recently just bought an iPhone 4s 64gb from rogers via Wirelesswave for $500 with a 3 year contract less than a week ago. Now i've noticed (in my opinion) that this phone doesnt neccesarily c...

Resolved! Rogers iPhone unlock policy

I bought my 3gs with contract from Rogers a year ago and soon after iPhone 4 released, I bought one (unlocked) from Apple Store. I'm still under Rogers contract (using it with iPhone4 now) and is no longer using the 3gs, can I get the 3gs unlocked by...

kokhhh by I've Been Around
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Resolved! Wolksmen Iphone 4 a vendre

Pour la compagnie Rogers.J'ai un contrat avec Rogers depuis environ 2 ans.J'ai acheté le contrat en question alors qu'ils me disaient couvrir mon domicile avec le réseau.après plusieurs démarches ils m'ont avoué qu'ils ne couvraient pas mon domicile ...

Wolksmen by I've Been Around
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4250HD Error Code

After a power failure my Explorer 4250HD is getting error code Er.76 any ideas on how to fix or is the unit damaged beyond repair ***Edited labels***

bdarcy by I've Been Around
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Verizon Galaxy Nexus Unlocked For Rogers

I don't know how many versions there will be for Verizon. But I have a friend that is in the US with Verizon. If I cannot get the phone here quickly, or if it is cheaper to outright buy from the US. Will an unlocked phone work with Rogers? What about...

moman by I Plan to Stick Around
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Resolved! Sony Ericsson Xperia Arc S

Does anyone know when the Arc S is set to release in Canada? or at least when rogers Will have it?? ******* Edit labels ********

sonyarc by I've Been Around
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Resolved! Why should we pay extra for HD?

Since we are on the verge of 2012. Why do cable and satellite companies charge extra for HD content. EVERY station now broadccastS in HD. ALL new TVs are HD. Get rid of the SD channels and simply replace them with the HD feed. Most if not all cahnnel...

xxxombie by I've Been Here Awhile
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Resolved! iPhone 4 Backorder

When I got my plan last week, I was told that Rogers had plenty of iPhone 4's in stock. On Monday, I had to call only to realize that my phone was on backorder. Anyone else experiencing this? Anyone has an idea of how long it will take? Thanks. *****...

BlackBriar by I've Been Here Awhile
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Resolved! Roaming Advice

I'm going to NYC this weekend from Saturday morning until Monday afternoon. I want to be able to use my iphone when I'm there. I imagine wifi is pretty prelevant but would like data coverage for my time. Does anyone have any suggestions on what I sho...

eleven11 by I've Been Around
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Resolved! Iphone 4s, locked to rogers or not.

Anyone has info on whether this time the rogers 4s will be factory unlocked just like Iphone4 or not? ******* Edit labels ********

Achel by I've Been Here Awhile
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Hollywood Suite

Does anyone know will roger offer hollywood suite? ***Edited labels***

reidjr by I Plan to Stick Around
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blank tv screen

My tv screen is black . I do have sound but no picture. As far as I know all my tv settings are correct. Wondering if there is a button on my remote that could make this happen. Any thoughts. ***Edited labels***

carl23 by I've Been Around
  • 727 Views
  • 1 replies
  • 0 likes