Archived Posts
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...


Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 193 replies

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

1.jpg 6.jpg 20.JPG 21.JPG
Gdkitty by Resident Expert
  • 4 replies

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 0 replies

4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 4 replies

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! No iPhone 4s info?

Telus already has theirs up, with info that they're taking pre-orders as of October 7. Why not Rogers? ***edited labels***

writergal by I Plan to Stick Around
  • 3 replies

Resolved! New Contract Pre-Ordering?

Hi! If one has a cell phone through another provider, but wants to switch to Rogers and get the new iPhone 4S can they pre-order/reserve online? I've tried to click on the reserve link, but I'm getting a message that they cannot retrieve my info. Is ...

writergal by I Plan to Stick Around
  • 1 replies

Rogers Rocket Hub users may want to take Notice..

Seems like Rogers is Rolling out its NEW LTE network... Faster speeds and lower Data prices.. Info available here.. you will figure out my posts... and for those w...

Cisco PVR continuously records the next show

I had the PVR setup to record a show Wednesday @ 9-10pm (Criminal Minds if it matters) and it even though the guide said it was recording, it didn't show up in the list afterwards. BUT now it's just recording the shows after, from 10-11 and from 11-1...

kendavidson by I've Been Here Awhile
  • 0 replies

Resolved! What should i get

Im currently using an iphone4 but need to upgrade my wifes iphone 3g. Im thinking of going in a new direction with android. The htc evo seems really good but its been out for quite a while in the states. I want to get her something powerful that will...

Resolved! HTC Desire: Stylus Pen

Can you use a HTC Desire stylus pen with the SGS2 or is it just the SG Tab you can use it with? ***edited labels***

pbarr3 by I Plan to Stick Around
  • 1 replies

Resolved! Problems hooking up WII with digital tv

Hi there, I recently got digital cable and they disconnected my WII to connect the digital box. I can't seem to find a way to connect the WII with the digital box because they both require the 5 connectors jack inputs, when there are only enough on t...

valster by I've Been Around
  • 1 replies

Resolved! Tired of waiting!

I am getting very, very fed-up with Rogers! I reserved my SGS2 LTE back on I think September 13th, a week before my son's birthday. They promised weekly updates, whcih I--and according to the forums, everyone else--have not recieved. Now, it's Octobe...

pbarr3 by I Plan to Stick Around
  • 5 replies

SSH or Telnet into W35 Ericsson Hub

I need to remotely setup port forwarding for RDP, so I need to telnet or SSH into the Ericsson wireless Hub. According to the manual, both functions are available, so my question is: 1) What's the root password in order to login 2) Is there a ram lim...

Rhodess by I've Been Around
  • 6 replies

Unexplained International Text Messages on Bill

I realize this isn't necessarily a customer support forum but I am unsure where else I can find an answer to my question. I recently received my bill from Rogers and it seemed to be much larger than I had anticipated. When I called in the customer se...

porter775 by I'm Here A Lot
  • 19 replies

Acer Liquid E update - Now not detecting SIM

Hello and good morning/afternoon/evening folks. I have had this acer liquid e for some time now since my iphone 3gs has pretty much put up the ghost. Well, I went to the Acer Canada website and downloaded the 4.001.08_PA-ROG O. After a headach of an ...

sepheronx by I've Been Around
  • 2 replies

Resolved! iPhone 4S early upgrade

Based on on the past, what are the chances that this will be available? ***edited labels***

Resolved! Samsung GSII LTE and SIM lock

Since the new iphone 4s disappointed me this morning, I had finally made the decision to embrace andriod. However I'm concerning if roger's samsung GSII LTE comes with carrier branded SIM lock that I have to go through the hassle to root and then unl...

Achel by I've Been Here Awhile
  • 3 replies

Resolved! Blackberry Torch to iPhone

I currently have a Torch with a data plan. I'm only a year into my contract and would like to switch to an iPhone. If I buy an unlocked one from Apple, would I be able to use it on my current contract? I understand I would need micro SIM card to fit ...

zuma022 by I Plan to Stick Around
  • 2 replies

Rogers Stick data useage....WATCH OUT

Did software updates on my computer last night, I didn't check the size of the download "my fault" but, guess what doubled my data so I am in for a large charge on my bill. This data usage "sucks" when my contract is up I am out of here, Rogers charg...

Lou2 by I've Been Around
  • 1 replies

iPhone 4S on reservation

When will the iPhone 4S be available on the Rogers online reservation system? Thanks -Paul ***edited labels***

Targetsu by I Plan to Stick Around
  • 1518 replies