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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community!     We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming ...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 125117 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
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  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

RogersDarrell by Community Manager (Retired)
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Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
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  • 4 replies
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Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Resolved! The Bandwidth Limit

I'm looking at Rogers Express high speed, but the 70GB bandwidth limit is too small for me. My current plan at another internet provider has slower speeds, but 105GB bandwidth. Does rogers have additional options for its Canadian residental internet?...

Sony Ericsson Vivaz Pro

So I've had this phone for 1.5 years already .. and it has been working well, but just recently, my phone's stopped vibrating.  I set my phone onto silent 99.9% of the time, and I usually feel it vibrate when I use the touchscreen.  But now it longer...

mandeelah by I'm Here A Lot
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  • 1 replies
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Rocket Hub and phone conflict.

I use the Ericson W35  Rocket Hub with phone service.  Recently while the phone was being used the internet got kicked off the unit.   This went on for a few days and support was called.  Support did not have a solution so nothing changed.  About 2 w...

eddy by I'm a Reliable Contributor
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  • 5 replies
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Google Play Music?

Just curious, what's the hold up for Google Play Music in Canada?   Just a wild guess...CRTC?    ******* Edit labels ********

Achilles by I'm a Reliable Contributor
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  • 4 replies
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Android older than 2.3.4 vulnerable to JPG exploit

http://blog.mylookout.com/blog/2012/04/03/security-alert-new-variants-of-legacy-native-lena-identified/   "We’ve recently identified a significant update to LeNa that uses the GingerBreak exploit to gain root permissions on a device. By employing an ...

Paul_M by I Plan to Stick Around
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Resolved! FINALLY!!! Search function on Rogers PVR! ...not so fast!

I was thrilled to see in a recent email from Rogers that finally there is a search function in Rogers PVR, even if it is buried in the awful Quick Start Guide.To date though, it has not functioned at all. Every time I've tried to do search, after ent...

Salinger by I Plan to Stick Around
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Resolved! Travelling to China from Canada. Roaming and voice call questions

I live in Canada and will be travelling to China for a few weeks.  I do not have a data plan on my iphone4 but should i be worried about roaming when i turn my iphone on? My enable 3G and Cellular Data options are always off since i use wifi only.   ...

melissaman by I've Been Here Awhile
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email not working in new Home/city

My Parents just moved from Brampton to Orangeville and their email is not working.  Internet is OK.  I also live in orangeville so I thought I'd just give them the same mail servers and Ports that I use, but no luck?   I told him to call anyways, but...

snafu169 by I Plan to Stick Around
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Galaxy Nexus

Nevermind, edited the post. Just wanted to say I ordered a Galaxy Nexus. Yay!    ******* Edit labels ********

Achilles by I'm a Reliable Contributor
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Jailbroken & unlocked w/ FakeAPN profile

Just a question:   I am w/ Bell right now w/ an iPhone 3g. We're moving to an apartment building that does not have DSL according to Bell! Is this iPhone supported on Rogers network?   P.S. we'll be switching to a D*str*b*t*l subsidiary for ISP.   Th...

AlH by I've Been Here Awhile
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Unread e-mail

When I open my Rogers e-mail none of the new (unread) messages appear in bold.  How do I fix that.     ***Edited Labels.***

484 by I've Been Around
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Resolved! iPhone with existing Pay As You Go plan?

I have a Nokia C3 and Rogers Pay As You Go plan now. I don't use my phone very much, and have built up a $200 balance on my account. If I need email or web browsing I usually find a wifi hot spot or I'll buy a one day data plan.   Syncing my contact ...

streetcore by I Plan to Stick Around
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Connection lag -impossible to run online games

I have been having this issue for a few days running world of warcraft and minecraft. I can see from their user forums that other eastern ontario users are having the same issue. Basically the connection lags and while I can connect to game servers, ...

Sedivy by I've Been Here Awhile
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  • 4 replies
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Can't add travel pack using mobile browser interface

I'm heading to the US next week and I wanted to set up voice and data roaming. Using the browser interface I was able to successfully add a voice pack to my account, but when I follow the same process to add a 1 week data pack it doesn't work - accor...

NOYB by I've Been Here Awhile
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  • 3 replies
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Resolved! Phone and Plan Options

Am returning to Canada in 30 days...a long time Rogers customer prior.  AM looking for a wireless phone and plan.  I am a voice and text user only.  Not interested in a data plan....although I have an itouch and would like a phone that has wi-fi capa...

gdaitken by I've Been Here Awhile
  • 728 Views
  • 3 replies
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hacked through playing Garry's Mod

I play a game called Garry's Mod, and recently I believe my internet was attacked through the game.   I saw on my internet usage that I used 128 GB of bandwith on the day that the attacked happened.   Can someone tell me whats going on?   ***Edited L...