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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 117707 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 29516 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
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  • 4 replies
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Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! Galaxy Note- Remove applications

Hello All, I just picked up a Note and I'd like to remove some of the apps that were already installed...the accuweather programs, social hub, and a bunch of the widgets. Is there any way to do it? In the Manage Applications menu, I can remove the pr...

DieselROCKS by I've Been Here Awhile
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  • 25 replies
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Sim Card Problem?

So I was woundering if my sim card is still active, I last topped it up in july and sence the i havent used it, but now im looking to start useing the sim card again with my phone. I guess the question is will my sim card work or is it inactive? Any ...

Korsch by I've Been Around
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Resolved! two TV's, 2 subcription fee???

Just curious as we were given digital adapters, I was just wondering why it is good only for the local channels. If I want to watch the other channels which I am subscribed to, do I need to pay extra for the additional TV? ***Edited labels***

soojin01 by I've Been Here Awhile
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Galaxy Nexus - No Data on Network

Hi All, Just got a GN on Rogers and I can't seem to get a data connection unless I'm in wifi range. I can make calls but can't get the market, web browsing, anything like that unless I find a wifi network. I've gone through all the settings and turne...

halsed by I've Been Here Awhile
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Internet Usage Meter not working AGAIN

The Internet Usage Meter is down again for the second time this month. It seems to be a regular occurance. And, it always seems to happen when I need to track my usage. ***edited labels***

JakeBlues by I'm Here A Lot
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Resolved! New speeds for Express

My understanding is that effective yesterday (March 8th) Hi Spreed Internet Express was going to be 18 Mbps with 70 GB cap. Just checked my account and still shows 60 GB cap and using Rogers speed test I am still getting the same old speeds. Is anyon...

mrbrimi by I Plan to Stick Around
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Will Rogers ever fix their website?!?

So Rogers will soon have the world's best Windows Phone (Nokia Lumia 900), yet the website still labels it as a "Windows Mobile" when looking at phones to buy. Windows Mobile has been dead for well over a year. When will someone fix this so it says "...

a7mc4ever by I've Been Around
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Resolved! Upgrades at 2am

Does anyone know why Rogers is upgrading the digital terminal at 2am every night? Will this be permanent? If so, can I get the upgrade time moved? I'm up at 2am and would like to watch TV in peace. Thanks ***Edited labels***

grafton by I Plan to Stick Around
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Extremely Frustrated

I have the Rogers HD 8642 PVR, this morning at about 8am, I went to watch something on Demand. I got an error messaging saying that it was out of service. I re-booted to fix it, then all of a sudden I got an error messaging say I wasn't authorized, a...

Resolved! Google Play.

So i heard / seen the Google Market is renamed to Google Play. On my LG Optumis pad Running 3.0.1 Honeycoomb the market name is still there & it has not changed to Play at all. I have done a factory reset & also checked a few searches & nothing has h...

Meowmix by I'm a Trusted Advisor
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The New iPad.

So Apple yesterday revealed the new iPad. They also said user with the new 4G LTE iPad will be able to use the 4G LTE networks on Rogers / Bell & Telus. My questions is since the the American ATT & Verizon already said they are going to offer hotspot...

Meowmix by I'm a Trusted Advisor
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Resolved! Upgrade or Start New with Rogers or Leave?

Hi all, I seem to have a dilema and was hoping for some advice/thoughts on the matter. Currently a Rogers subscriber for 25 years now. My wife and I both have old Blackberry flip phones (8210's I think) which are pretty much falling apart and need to...

nToxik by I Plan to Stick Around
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  • 11 replies
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WiFi access without dataplan

I am a new BB user. I belive i can access WiFi without data plan. i need to know what data limitations are; like can I download all BB Apps. Help me out.. ******* Edit labels ********

chetan_ode by I've Been Here Awhile
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compatible bluethooth

Can anyone suggest compatible bluethooth for my Blackberry BOLD 9790? ******* Edit labels ********

chetan_ode by I've Been Here Awhile
  • 335 Views
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Resolved! Audio Rai International channel

Hi I have trouble about no audio just in this channel, in all (3) my decoders Someone can help me to fix it? Thanks A. ***Edited labels***

Attilio64 by I've Been Here Awhile
  • 1915 Views
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Rocket Hub Ericsson W35 vs Netcomm 3G10WVR2.

My 2 year contract is expiring so I tried a new Netcomm 3G10WVR2. With my old Ericsson w35, I got Speedtest speeds averaging 2Mbps down and 1Mbps up with ping around 100ms. My new Netcomm 3G10WVR2 (using the same outdoor antenna) gets average speeds ...

JohnWinter by I've Been Here Awhile
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Phone specifications comparison

I'm trying to compare the specifications between the Blackberry Bold 9900 and The Blackberry Torch and the specs show as identical. Even the display screen size was listed as the same. How can this be? The Torch's screen is obviously bigger. Anyone r...

spacejammer by I've Been Here Awhile
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Resolved! Travel pack

Having difficulty getting travel pack for iPhone texting “travel” to 7626 to what address? ******* Edit labels ********

Resolved! Market just deleted itself...

So I got a window saying Market is updating to Google Play or whatever I didn't really read just clicked OK then I updated a few apps all went smooth then I turned off my phone and now I clicked on Market and it says "Application is not installed on ...

Achilles by I'm a Reliable Contributor
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Whole Home PVR - Limited Features??

I just had the Whole Home PVR and 2 digital boxes installed in my house and that was a HUGE undertaking. 3 Technicians (one who left because he didn't want to do it, another left because they didn't schedule him right, and the last one who had the bo...

pironside by I've Been Around
  • 2976 Views
  • 3 replies
  • 0 likes
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